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L&D Manager

Job description


Summary:
As a Learning & Development Manager, you will assist with managing the team responsible for the development, implementation, and administration of Learning and Development programs. The Procurement & Vendor Management Lead executes the commercial strategy for Talent & Learning at client, bringing enterprise oversight and commercial rigour, ensuring disciplined investment, reduced duplication, and high quality vendor partnerships that deliver measurable value.
This role brings enterprise oversight and commercial rigour to a complex learning and talent vendor landscape — shifting from fragmented spend and point solutions to a coherent, value led vendor ecosystem aligned to company’s strategy, standards, and priorities. The role reports into the Head of Learning and is accountable for translating enterprise Talent & Learning strategy into execution and standards working in close partnership with Group Procurement, Talent, Learning, Finance, and segments to drive transparency, cost efficiency, performance, and risk management across all talent and learning investments.
 
Key Accountabilities
Enterprise Vendor Strategy
• Execute the enterprise vendor strategy for talent and learning solutions, shaping recommendations and delivery plans
• Establish clear principles for when to build, buy, scale, or exit vendors
• Reduce duplication and fragmentation across segments and functions
• Ensure vendor choices align to enterprise standards, platforms, and capability priorities
 
Vendor Selection, Rationalization & Lifecycle Management
• Lead vendor selection, onboarding, rationalization, and exit processes, in partnership with Group Procurement and enterprise Talent & Learning leadership
• Maintain a clear, enterprise view of the approved vendor landscape
• Drive consolidation where appropriate to improve value, consistency, and leverage
• Ensure vendors are positioned appropriately (strategic partner vs tactical provider)
 
Commercial Management & Contracting
• Partner with Group Procurement on MSAs, SLAs, renewals, negotiations, and commercial terms, providing insight, analysis, and recommendations
• Ensure contracts support scalability, flexibility, data protection, and performance accountability
• Balance commercial efficiency with service quality and innovation
• Proactively manage renewals and avoid reactive, last minute contracting decisions
 
Performance, Value & ROI
• Define and track vendor performance metrics aligned to outcomes, not just activity
• Establish clear expectations for delivery, quality, innovation, and responsiveness
• Drive cost efficiency, value for money, and return on investment across the vendor portfolio
• Hold vendors accountable for results and continuous improvement
 
Spend Transparency & Risk Insight
• Provide leaders with clear insight into learning and talent spend, value, and risk
• Create transparency across enterprise and segment level investments
• Identify cost pressures, duplication, and under performing investments early
• Ensure vendor risk (financial, operational, data, compliance) is visible and managed
 
Enterprise Alignment & Enablement
• Work closely with Talent, Learning, SSC, and segments to align vendor usage to enterprise priorities
• Enable segments to access high quality partners quickly within agreed guardrails
• Act as a trusted advisor, not a blocker, balancing discipline with business needs
 
Key Partnerships
• Group Procurement
• Enterprise Talent, Learning, and Leadership capability owners
• Segment Talent and Learning leaders
• Finance and budget owners
• Shared Services Centres (SSC)
• Legal, Risk, and Compliance partners
• Strategic talent and learning vendors
 
Experience & Profile
Experience
• 3+ years proven experience in procurement, vendor management, or commercial leadership, ideally within learning, talent, or professional services
• Experience managing complex vendor portfolios in a global organization
• Strong commercial acumen, including contracting, negotiations, and performance management
• Experience working in partnership with central procurement functions
 
Ways of Working
• Commercial, analytical, and outcome focused
• Comfortable operating within enterprise direction and supporting the modernization of legacy arrangements
• Strong stakeholder management and influencing skills
• Able to balance enterprise discipline with business flexibility
 
Personal Attributes
• Credible and confident with senior leaders
• Pragmatic and decisive; avoids unnecessary complexity
• Trusted advisor with a strong sense of commercial judgement
• Able to bring clarity and structure to complex spend environments
 
Interview process: 1-2 virtual interview

About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.
 
Disclaimer:
US Tech Solutions is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
 

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