Director, Enterprise Systems

(this role is US based Remote)

Director, Enterprise Systems

 

What we believe

 

In the past few years, private equity investors have invested more than a trillion dollars in software and tech-enabled companies. And in many cases, the underlying tech is the greatest enabler to the business strategy. But has the approach to govern technology value creation caught up to the magnitude of the risk?

 

We believe a better way is possible – a more programmatic, proactive approach to actively manage technology throughout the investment lifecycle – and that’s what we do.

 

Our role

 

We know that technology can create truly transformative change, and its role in business is only growing. Crosslake is here to support the changemakers and help them buy, build and run better technology.

 

What we value

 

You could be a good fit for Crosslake if you see yourself reflected in our guiding values:

Service. We effect change by empowering others.

Curiosity. We believe great advice starts with deep understanding.

Credibility. Our expertise is earned and proven.

Commitment. It’s our privilege to serve clients in their critical moments.

Creativity. We are inspired by the constant pursuit of better.

 

Overview

Reporting to the Managing Director, the Director is accountable for managing teams to successful delivery of client projects while collaborating on the strategic direction and vision of the region and company as a whole.

• Manage client-facing project teams to deliver projects that meet their objectives on time and on budget
• Drive and participate in company-wide strategy and vision discussions
• Cultivate and build client relationships with top-tier accounts (site visits, QBRs, etc.)
• Drive specific practice areas and set roadmaps/plans
• Capable of scoping an engagement
• Interview practitioner candidates and help make engagement determinations
• Onboard, train and mentor new practitioners
• Accountable for internal budgeting, scheduling and resource utilization
• Approve SOWs, budgets and timesheets
• Contribute to evolving practice templates, methodologies, and artifacts
• Serve as project lead or second on engagements as needed
• Play a leading role in shaping and closing engagements, including solutioning, scoping, and proposal development
• Set and enforce a high bar for written communication, including grammar, formatting, and visual quality across all outputs
• Review and elevate client deliverables to ensure clarity, rigor, and executive-level polish (content, structure, and presentation)

 

In addition to meeting the bar above, must show a demonstrated “spike” of excellence in at least one of three dimensions:  Scope, Sell, Deliver in Technical Due Diligence and Value Creation.

	Diligence	Value Creation
Scoping – Demonstrate a balance of client understanding and technical competency to properly frame a compelling engagement, whether a common Crosslake offer or bespoke deliverable	ü	ü
Selling – Balance commercial acumen with partner mindset, doing what’s right for the client above all; shape / create opportunity for Crosslake rather than just responding to client asks	ü	ü
Deliver – Execute with excellence in 3 areas: developing technical insights, conveying those insights’ strategic impact on a business (i.e., generating Partner- / CxO- / Board-level “so what” insights), and managing a project (attention to detail, excellent communication, proactive mindset, etc.)	ü	ü