WFH | Full-Time |1pm - 9pm Central Time (2am - 10am PHT)
Job Overview
We are seeking a sharp and experienced Travel Agent to join our team. The ideal candidate has strong hands-on experience with Travelport GDS and is highly skilled in flight booking, ticketing, and itinerary changes. This role requires attention to detail, speed, and the ability to manage travel arrangements efficiently in a fast-paced environment.
Key Responsibilities:
Book, issue, and manage airline tickets using Travelport GDS
Handle flight reservations, rebookings, cancellations, and schedule changes
Provide accurate and efficient travel solutions based on client needs
Ensure all bookings comply with airline rules, fare conditions, and company policies
Troubleshoot and resolve ticketing or itinerary issues promptly
Maintain accurate records of bookings and transactions
Deliver high-quality customer service and timely communication
Requirements:
Proven experience as a Travel Agent or in a similar travel-related role
Experience with Travelport GDS (or similar GDS)
Experience with Travelport+ is a strong advantage
Solid background in ticketing, flight booking, and flight changes
Excellent attention to detail and problem-solving skills
Ability to work efficiently under pressure and meet deadlines