Sales Support Specialist

Infopro Digital, the B2B group specialising in information and technology, is currently looking for a Sales Support Executive on a permanent contract to strengthen the team at its Chartis Research business based out of London, UK.

Chartis Research is a leading provider of research, intelligence and advisory services focused on the global financial technology market. With a team of experienced professionals and industry experts, Chartis delivers insights and analysis that help organisations make informed decisions in areas such as risk management, compliance, data management and cybersecurity.

Chartis is part of Infopro Digital, a B2B group specialising in information and technology. With a presence in 20 countries, the group has 4,000 employees of 79 nationalities.

We are seeking a proactive and commercially minded professional who will support the sales organisation by assisting with lead generation, client coordination and day‑to‑day sales operations to help drive revenue growth and ensure excellent client service.

Key Responsibilities

• Support the sales team with day‑to‑day administrative and commercial tasks
• Assist with lead generation activities, including researching prospects and preparing outreach lists
• Coordinate and schedule client calls, demos and internal meetings
• Prepare sales materials, proposals and basic presentations
• Maintain accurate CRM records, updating contact information, activity notes and pipeline data
• Respond to inbound enquiries and direct them to the appropriate team members
• Support account managers with follow‑ups, renewals and client communication
• Collaborate with internal teams to ensure projects and deliverables run smoothly
• Help organise participation in industry events, conferences and client meetings
• Stay aware of market developments and competitor activity to support the wider sales function

Requirements

• Some experience in a sales support, inside sales, customer service or administrative role
• Comfortable working in a B2B environment; interest in financial technology is a plus
• Strong organisational skills and attention to detail
• Confident communicator with good written and verbal skills
• Ability to learn and explain product information clearly
• Proactive, reliable and able to manage multiple tasks
• Familiarity with CRM systems and MS Office (or willingness to learn)
• Team‑oriented mindset with a positive, can‑do attitude
• Willingness to support occasional travel or events when required

Benefits

• This role is hybrid based in London
• We have plenty of options for your working preferences.
• A fantastic holiday allowance that increases as you spend longer with the company
• Take your birthday off…on us
• Access to a 24/7/365 Employee Assistance Programme offering support and guidance around all areas of wellbeing and mental health, including face-to-face counselling.
• Access to our extensive learning programmes, through our dedicated platform, Generation Infopro
• Paid volunteer days throughout the year where you can contribute your skills and expertise to make a meaningful difference to the lives of others

What you’ll get

Our global employee benefits include:

• 25 days annual leave (rising up to 30 days)
• Group personal pension plan
• Life assurance
• Interest free season ticket loan (STL)
• Private medical insurance
• Employee assistance programme
• Bonusly employee recognition
• Employee discount scheme
• Enhanced maternity leave up to 26 weeks full pay
• Dependant leave up to 5 days full pay per year
• We’re proud to support employee wellbeing with a dedicated menopause policy and a culture of open, inclusive support.
• Eye-care Vouchers
• Discounted gym membership
• Agile/remote working
• Bike to work
• Buying holiday
• Dental insurance
• Give as you earn
• Add partner to gym membership
• Health cash plan
• Personal accident insurance

Learn more about us

Infopro Digital is a B2B group specialising in information and technology. With a presence in 20 countries, the group has 4,000 employees of 79 nationalities.

Infopro Digital connects professional communities.

Our brands are leaders in the five key economic sectors: construction and public sector, automotive, industry, risk & insurance, and retail.

With our solutions, decision makers make informed decisions and companies develop their business and performance in a sustainable way.

Equal Opportunities

We provide equal opportunities to employees and job applicants and do not discriminate either directly or indirectly, because of any protected characteristic or any other characteristic or activity protected by law. To fully comply with all laws prohibiting discrimination in all phases of employment, we have set up a system of monitoring all job applications, we therefore ask you to complete the equal opportunities questions on this form.  

This information will be collected anonymously, in confidence and will not be seen by anyone directly involved in the hiring process, it will be stored separately and used only to provide statistics for monitoring purposes. There is no obligation on you to provide information. All applicants will be treated the same, whether or not they provide this information.