Key Facts

Remote From:

Freelance

English

Hard Skills

Microsoft Licensing Software Asset Management Auditing Documentation Generation Pricing Systems Third Party Risk Management Auditing Services Marketing Compliance Management Auditing +10 more

Other Skills

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Analytical Skills
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Detail Oriented
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Team Building
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Lifelong Learning
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Executive Presence
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Problem Solving

Roles & Responsibilities

Significant experience in enterprise software licensing, audit defense, compliance, or SAM leadership
Demonstrated expertise leading software provider audit defense engagements and refuting defensible compliance positions
Deep understanding of major enterprise software vendors, licensing constructs, audit tactics, and commercial models
Strong experience developing Effective License Positions (ELPs) and performing entitlement reconciliation and compliance risk assessments

Requirements:

Lead complex enterprise software audit defense engagements across major publishers including Microsoft, SAP, Oracle, VMware, IBM/Red Hat, and others
Develop and oversee defensible Effective License Positions (ELPs), entitlement validation, deployment normalization, and audit response strategies
Establish proactive audit-readiness programs and design repeatable SAM managed service offerings for ongoing compliance monitoring and risk management
Partner with sales, subcontractors, and delivery teams to convert audit events into multi-year managed service relationships and scale the SAM delivery capability

ISG (Information Services Group)

Information Technology & Services

About ISG (Information Services Group)

ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and advisory firm. A trusted business partner to more than 800 clients, including more than 75 of the world’s top 100 enterprises, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including automation, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006, and based in Stamford, Conn., ISG employs more than 1,300 digital-ready professionals operating in more than 20 countries—a global team known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities based on the industry’s most comprehensive marketplace data. For more information, visit www.isg-one.com.

Company type: Large

Industry: Information Technology & Services

Founded: 2018

Company size: 1001 - 5000

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Job description

Description

Software Audit & Software Asset Management (SAM) Principal Consultant

Wanted: dynamic and creative individuals ready to connect with a like-minded team. You’ll enjoy all the autonomy you need to help our clients make their digital infrastructure faster and more effective. Free reign for free spirits doesn’t mean you’ve got to go it alone. Over 1400 teammates from around the globe are eager to help you out when things get down to wire. That means you’ll be able to thrive in an organization with a team that supports you and welcomes everyone’s ideas – whether a partner, consultant, or analyst. So get ready to kickstart your career with a team that’s connected – connected by freedom.

Position Overview

ISG is seeking a senior leader to drive and scale its Software Audit & Software Asset Management (SAM) Services practice. This role is focused on enterprise software audit defense, proactive audit readiness, effective license position (ELP) validation, and the support of development of recurring managed SAM services that create long-term client value and sustainable revenue growth.

The successful candidate understands the realities of today’s software economy including complex licensing models and software provider audit behaviors. They will lead enterprise software audit defense engagements while building a structured, repeatable, and defensible SAM services capability designed to keep clients continuously audit-ready.

This role reports to a Director in our Software Advisory service line and partners closely with ISG industry teams, and subcontractors. The mandate is clear: help evolve ISG’s Software Audit capabilities into a scalable, sticky managed services business that delivers year-over-year revenue growth and measurable risk reduction for clients.

Responsibilities

Lead complex enterprise software audit defense engagements across major publishers including Microsoft, SAP, Oracle, VMware, IBM/Red Hat, and others
Develop and oversee defensible Effective License Positions (ELPs), entitlement validation, deployment normalization, and audit response strategies
Establish and support proactive audit-readiness and compliance health check programs to ensure clients remain continuously audit-ready
Support the design and build of repeatable SAM managed service offerings focused on ongoing compliance monitoring, ELP maintenance, entitlement lifecycle governance, and publisher risk management
Partner with ISG sales teams to position Software Audit & SAM managed services as long-term, recurring client solutions
Provide subject matter expertise and oversight to subcontractor partners, ensuring quality, defensibility, and consistency across engagements
Identify opportunities to convert audit events into multi-year managed service relationships
Contribute to practice development strategy, service packaging, pricing models, and go-to-market positioning
Represent ISG in executive briefings, audit escalations, and relevant industry forums
teams
Responsibility for supporting the building and governance of a scalable SAM delivery capability
Accountable for both delivery excellence and supporting sales
Close collaboration with sales, consulting, subcontractor partners, and marketing

Measures of Success

Growth and profitability of the Software Audit & SAM Services practice
Development of recurring, year-over-year managed services revenue
Successful defense and mitigation of client audit exposure
Quality, defensibility, and repeatability of SAM service delivery
Expansion of audit-readiness programs within existing client accounts
Strength of subcontractor governance and delivery consistency
Client satisfaction and long-term retention

Required Skillsets

This is a remote position based in the United States
Significant experience in enterprise software licensing, audit defense, compliance, or Software Asset Management (SAM) leadership
Demonstrated expertise leading software provider audit defense engagements and refuting client’s defensible compliance positions
Deep understanding of major enterprise software vendors and their licensing constructs, audit tactics, and commercial models
Strong experience developing Effective License Positions (ELPs) and performing entitlement reconciliation and compliance risk assessments
Experience designing or leading managed service delivery models
Proven ability to build, mentor, and scale high-performing teams
Experience leading subcontractor or partner delivery models with structured governance controls
Executive-level communication skills with the ability to articulate financial risk, compliance exposure, and remediation strategies
Sourcing expertise across software providers is a bonus that will position for maximum success
Strategic leader with the ability to transform reactive audit support into proactive, recurring compliance programs
Strong executive presence and credibility in audit and compliance discussions
Builder mindset with the ability to create scalable, repeatable service offerings
Deep analytical capability with attention to defensibility and documentation rigor
Collaborative operator comfortable with leading projects and providing thought leadership
Passion for continuous learning in evolving licensing environments

Education

Bachelor’s degree required

At ISG, we don’t just accept difference we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our communities. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. ISG is proud to be an equal opportunity workplace, and we are committed to creating an inclusive environment for all employees. The more diverse and inclusive we are, the better our work will be.

The duties and responsibilities described in this job description may not be a comprehensive list. Additional tasks may be assigned to the employee from time to time and/or the scope of the job may change as necessitated by business demand

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