Key Facts

Remote From:

Rhode Island (USA)

Full time

Mid-level (2-5 years)

English

Hard Skills

Call Center Experience Prior Authorization Pharmacist Assistance Outbound Calls Medical Abbreviations Medical Coding

Other Skills

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Record Keeping
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Word Processing
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Administrative Functions
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Decision Making
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Communication
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Time Management
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Teamwork
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Organizational Skills
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Detail Oriented

ICONMA

Human Resources, Staffing & Recruiting

About ICONMA

We provide Professional Staffing Services & Project-Based Solutions for a broad range of Fortune 500 organizations. ICONMA is a certified Woman-Owned staffing company and was founded in 2000. ICONMA’s corporate headquarters is in Troy, Michigan, and has 15+ locations worldwide. What makes ICONMA stand out in a fiercely competitive industry? *We provide integrated, full lifecycle services across a broad range of business and technical platforms. *No single company can duplicate our full range of staffing and permanent recruiting services nationwide. *Proven track record of attracting and retaining exceedingly skilled professional workers in a highly competitive market. SERVICES OFFERED Staff Augmentation (Contract, Contract to Hire, Direct Hire, Single Source) Data Analysis Project-Based Services & Solutions Hire Train Deploy Service Model Offshore Staff Augmentation Payroll Services AREAS OF EXPERTISE - Information Technology - Engineering - Business Professional - Accounting/Finance - Admin/Clerical/Call Center - Healthcare/Clinical/Scientific - Marketing/Creative mail linkedin@iconma.com Phone (888) 451-2519 Website http://www.iconma.com

Company type: Large

Industry: Human Resources, Staffing & Recruiting

Founded: 2018

Company size: 1001 - 5000

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Job description

Our Client, a Retail Pharmacy company, is looking for a Pharmacy Tech I for their Remote location.

Responsibilities:

The Tech I Prior Auth takes in-bound calls from providers, pharmacies, members, etc providing professional and courteous phone assistance to all callers through the criteria based prior authorization process.
Maintains complete, timely and accurate documentation of reviews.
Transfers all clinical questions, escalations and judgement calls to the pharmacist team.
The Tech I will also assist with other duties as needed to include but not limited to: outbound calls, reviewing and processing Prior Auth’s received via fax and ePA, monitoring and responding to inquiries via department mailboxes and other duties as assigned by the leadership team.
This position takes in-coming calls from members, providers, etc providing professional phone assistance to all callers through the criteria based prior authorization process.
Maintains complete, timely and accurate documentation of all approvals and denials, and transfers all clinical questions and judgment calls to the pharmacist.

Requirements:

Minimum 2 years of experience in a high volume call center - healthcare or PBM/prior authorization-related preferred.
Make sure this is obvious on the candidate's resume to ensure proper shortlisting.
Must have some familiarity with medical terminology and coding.
Pharmacy Technician license with no restrictions, must be active
National pharmacy technician certification or certification or licensure per state regulations.
Advanced computer skills including word processing and spreadsheet utilization.
Excellent customer service skills (written and verbal) a must.
At least 2 year experience as a pharmacy technician coordinating activities in an administrative support function.
Verifiable High School diploma or GED is required.
Pharmacy Technician license or certification (active and no restrictions)

Why Should You Apply?

Health Benefits
Referral Program
Excellent growth and advancement opportunities

ICONMA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law.

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