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ServiceNow Engineer

Job description

*Open to Latin America*
 
At Talentus, we are looking for you!
 
We are a US company with a strong presence in LATAM and across 20 countries around the world. Some of our key near-shore BPO services include: smart-sourcing, dedicated or cluster teams, managed IT services, software outsourcing and the top ERP & CRM solutions, driven by our practices across many different industries.
 
We are currently looking for a ServiceNow Engineer to become a valuable addition to our dynamic team!  
 
Responsibilities:   
 
-Design, develop, and configure solutions within the ServiceNow platform, including custom applications and third-party integrations. 
-Customize ServiceNow applications and facilitate the rollout of new applications and modules
-Develop workflows, business rules, UI actions, UI policies, ACLs, and client scripts
-Monitor system performance and troubleshoot any issues to ensure optimal system operation
-Work closely with stakeholders to gather requirements, analyze business needs, and design solutions
-Create and maintain detailed technical documentation, including design specifications, configuration guides, and user manuals
 
Qualifications:  
 
-Bachelor’s degree in Computer Science, Information Technology, or a related field  
-Minimum 3 – 4 years of ServiceNow platform administration, development, and design experience 
-Strong understanding of technology platforms, particularly web applications/SaaS platforms 
-Proficiency in JavaScript, HTML, CSS, and scripting within the ServiceNow platform 
-Strong understanding of ServiceNow modules, including ITSM, ITOM, ITBM, HRSD, among others 
-Excellent problem-solving abilities to diagnose and resolve technical issues  
-Experience supporting/administering other enterprise platforms and technologies 
-English B2 or above is mandatory 
-Maintain a fully professional work environment within the home setting  
-Excellent soft skills  
 
What do we offer? 
 
-Contractor model 
-100% remote 
-Salary in $USD 
-Paid Vacations 
-Day off for birthdays  
-Benefits courses and/or certifications 
-Work on leading projects for our US customers, and not on the bench 
 
Join us!  

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