Services Support Specialist

Do You Want to Build Your Career in a Work Culture That Lets You Achieve More?  Are You Ready to Break Boundaries and Achieve More Together?

This role focuses on coordinating regional service requests scheduling, dispatching and efficient resource allocation including their corresponding invoicing and financial reporting, while provides comprehensive operational and administrative support to Coating Advisors and Service Operations Area Managers.

The position drives process optimization, serves as a super user for service tools and systems, and supports projects across several Southern European countries and Turkey.

As a key Administrative and commercial support, you will play a central role in ensuring high customer satisfaction through rapid response and dedicated service.

Do You Want to Work in an Environment Where All Voices Are Respected?

This is a maternity‑leave cover role, yet it offers significant responsibility and the chance to demonstrate your impact, which may pave the way for future opportunities.

We will enable and empower you to..

• Manage regional work order scheduling and dispatching, including cross‑border assignments and full administrative support for the service operations team.
• Oversee monthly invoicing, capacity utilization reporting, and financial data accuracy for the region.
• Provide operational and back‑office support to Coating Advisors and Service Operations Area Managers while contributing to process design, optimization, and system super‑user activities.
• Handle project‑related administration such as freelancer coordination and support strategic service initiatives across several Southern European countries and Turkey.
• Ensure adherence to Group policies, tools, and guidelines while assisting Coating Advisors with project requirements.

Do You Want to Work in a Safe, Inclusive, and Equitable Environment? Here’s what it takes to become our next team member.

• Minimum 2 years of experience in a similar role, or a university degree in Administration or a related field (experience in the Coatings and Marine industry is an advantage).
• Fluency in English and Greek, both written and spoken, is required.
• Proficiency in Microsoft Office tools, particularly Excel and PowerPoint; knowledge of Power BI is considered a plus.
• Ability to perform effectively under pressure in a fast‑paced environment.

In addition, you are highly organized and structured, with strong analytical skills, exceptional attention to detail, and the ability to meet tight deadlines. You excel at coordinating people and processes, engaging confidently with internal and external stakeholders, and adapting with ease to changing priorities. Your flexibility allows you to work effectively both independently and as part of a team, contributing to a smooth and efficient operation.

In this role, you’ll enjoy the chance to build a strong professional network across the region. You’ll have room to shape the way you work, upgrade the quality of service of the region while contributing to meaningful, long‑term partnerships.

Sound like a good match?

To apply for this position, please submit your application/motivation letter with a CV via our recruitment system by clicking the link ‘Apply’. (Applications must be submitted in English to be considered)

Application due

Seniority Level

Job Functions

Industry

Chemicals

At Hempel, you’re welcomed to a global community of +7000 colleagues around the world. A workplace built on shared trust, mutual respect and support for each other. 

We’re on a mission to double our impact. To succeed, we need bright minds and team players. Which is why, from day one, your input, ideas and initiative are not only welcomed, but expected. In return, you will enjoy great opportunities for development in a growing global company – and be part of the solution by contributing to our global impact. 

At Hempel, we are committed to everyone feeling safe, valued and treated equally, in an environment where each employee can bring their authentic selves to work.  We believe that inclusion is key to innovation and by bringing together the most diverse perspectives and talents,  we can achieve great things, together.