Account Manager (Remote)

At HireHawk, we believe in building strong, long-term partnerships with our clients by delivering exceptional service and results. We work with global companies and top-tier talent, helping them scale through high-quality recruiting and operational excellence.

About the Role:

As an Account Manager, you will play a critical role in managing client relationships, driving retention, and identifying opportunities for growth. You’ll act as the bridge between clients and internal teams, ensuring seamless execution, proactive communication, and a consistently high-quality experience.

Responsibilities:

• Build and maintain strong relationships with key client accounts, ensuring high satisfaction and long-term retention
• Serve as the primary point of contact for clients, facilitating clear and timely communication
• Partner with internal teams (recruitment, operations, and leadership) to deliver solutions aligned with client goals
• Identify opportunities for account growth and collaborate with sales teams to expand services
• Monitor account performance, analyze key metrics, and provide actionable insights for improvement
• Lead contract renewals and support negotiations, ensuring alignment with company standards and client expectations
• Oversee the preparation and delivery of client reports, updates, and presentations
• Proactively address client concerns and resolve issues in a timely and professional manner
• Manage account budgets and ensure financial targets are met
• Conduct regular check-ins with clients to review performance and align on future strategies
• Mentor and support junior team members, contributing to team performance and development

Requirements

• Strong relationship-building and communication skills
• Highly organized with the ability to manage multiple accounts simultaneously
• Data-driven mindset with the ability to translate insights into action
• Proactive, solution-oriented approach to problem-solving
• Experience in account management, client success, or a related field (preferably in staffing, recruiting, or B2B services)
• Ability to thrive in a fast-paced, remote environment

Why join HireHawk?

• Work with global clients and top-tier talent
• Be part of a fast-growing, high-performance team
• Opportunity to drive real impact on client success and company growth
• Collaborative, supportive, and high-energy culture

Benefits

• Access to a $200K+ perk marketplace with discounts on 150+ global services.
• Option to withdraw up to 50% of approved earnings before payday.