Role overview

Qualifications

6+ years of overall IT experience
3+ years in an IT Manager or Head of Technology role
Hands-on experience selecting or implementing an ATS and CRM
Experience in staffing, recruiting, or a remote-first company (a big plus)

Responsibilities

Select, implement and manage our ATS and CRM from scratch
Build and automate internal workflows using AI and automation tools (Zapier, Make, n8n or similar)
Manage all SaaS tools, integrations, and remote IT infrastructure
Advise leadership on technology decisions as we grow and set the foundation for a future IT team

Key facts

Remote from: Anywhere
Full time
Expert & Leadership (>10 years)
IT Director
English

Hard skills

Service Integration And Management Business Process Automation Microsoft Dynamics CRM System Administration Technical Leadership Technology Strategy Development Infrastructure Management Zepto Analytical Dashboard Stakeholder Communications

Other skills

Distributed Team Management
Team Building
Communication
Leadership

About the company

HireHawk

HireHawk helps businesses save money and scale with vetted, high-performing global talent—matched to your exact needs, fully compliant, and delivered through a flexible workforce subscription. We handle the sourcing, screening, and compliance so you can focus on results, not red tape. Superior Talent Vetting - Our rigorous assessment process identifies capabilities, potential, and fit that standard interviews miss. Transparent Economics - Our flat-rate monthly model eliminates the guesswork and hidden costs that make traditional staffing unpredictable. Comprehensive Compliance - We handle all legal, contractual, and classification requirements seamlessly, removing risk and complexity. Flexible Engagement Model - We tailor our approach to your specific talent needs and business context, with no long-term commitments.

Company details

Company size11 - 50

Links

Website LinkedIn See all jobs

Your match analysis

See how your profile stacks up against this role.

We compared the job requirements to your profile to show where you're strong and where you fall short.

Job description

IT Director - Remote

About HireHawk We are a fast-growing remote staffing agency serving US ecommerce clients. We are 15 people today and building intentionally. Everyone here owns their lane, moves fast, and helps shape how the company grows. We are looking for our first IT Director to own the entire technology layer of the business.

The Role This is a ground-floor opportunity. You will come in with a blank canvas and build the tech stack from scratch — selecting and implementing our ATS, CRM, and AI-supported workflows. You will be the solo IT leader today with a clear path to grow your team and your title as we scale.

If you like being handed a playbook this is not your role. If you like writing it, keep reading.

What You Will Own

Select, implement and manage our ATS and CRM from scratch
Build and automate internal workflows using AI and automation tools (Zapier, Make, n8n or similar)
Manage all SaaS tools, integrations, and remote IT infrastructure
Advise leadership on technology decisions as we grow
Set the foundation for a future IT team
Systems administration

Requirements

6 plus years of overall IT experience
3 plus years in an IT Manager or Head of Technology role
Experience in a staffing, recruiting, or remote-first company is a big plus
Hands-on experience selecting or implementing an ATS and CRM
Comfortable with AI tools and automation platforms
Strong communicator in English

Nice to Have

Staffing, recruiting, or talent operations experience
Zoho, Workable, Slack workflows or similar tools
Dashboard or analytics setup experience
Experience scaling systems for growing teams