We’re looking for a highly skilled and proactive Client Services & Sales Specialist who can seamlessly handle customer inquiries, perform outbound sales calls, and support administrative tasks. This role is ideal for someone who is an excellent communicator, detail-oriented, and comfortable balancing multiple responsibilities in a fast-paced environment.
Key Responsibilities
Provide exceptional customer support via phone, email, and chat
Handle inbound inquiries and resolve customer concerns efficiently
Conduct outbound sales calls to generate leads and close opportunities
Maintain accurate records of customer interactions and sales activities
Assist with administrative tasks such as data entry, scheduling, and reporting
Collaborate with the team to improve customer experience and sales processes
Requirements
Requirements
Proven experience in customer support, sales, or a similar role
Strong verbal and written English communication skills
Neutral or minimal accent with clear and professional phone presence is required
Experience in cold calling or outbound sales is a plus
Highly organized with strong attention to detail
Ability to multitask and manage time effectively
Tech-savvy and comfortable using CRM tools and communication platforms
Nice to Have
Experience working remotely
Background in administrative support or virtual assistance
Familiarity with CRM systems (e.g., Salesforce, HubSpot, Zoho)
What We Offer
Remote work environment
Competitive compensation
Opportunity for growth and long-term collaboration
Supportive and dynamic team
Please submit a voice recording outlining your relevant experience, along with your updated CV.
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