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Field Service Engineer - Guangzhou

Role overview

Qualifications

  • Master's degree or higher in pharmaceutical, chemical, biological, food, environmental, or materials-related fields, or a Bachelor's degree with 3+ years of relevant work experience
  • Knowledge of chromatography fundamentals and LC/GC instrument principles; LC-MS instrument knowledge preferred
  • Proficient in English reading and writing with good spoken English
  • Ability to travel up to 50% of the time

Responsibilities

  • Install, commission, maintain, and train customers' instruments in the region, providing related technical support
  • Proactively respond to regional customer technical issues and provide solutions
  • Collaborate closely with internal teams such as Sales and Applications to service customers

About the company

Agilent Technologies logo

Agilent Technologies

Biotechnology

Agilent customers are finding new ways to treat cancer, ensure food, water, air, and medicine quality and safety, discover new drug treatments, research infectious diseases, and create alternative energy solutions for a greener planet. From start to finish, we have them covered with our vast product solutions and services portfolio. Around the world, Agilent’s people bring innovations, technologies, and services to the forefront of science. Our teams design and manufacture a wide array of advanced analytical, research, and diagnostic solutions and tools for use inside and outside laboratories. Additionally, the unique expertise of Agilent’s CrossLab and technical teams provides valuable insight and support to our customers, helping them fully optimize their laboratories and resources to better focus on what's important: bringing great science to life. In fiscal 2022, Agilent Technologies generated revenue of (US) $6.85 billion.

Company details

Company typeXLarge
IndustryBiotechnology
Company size10001

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Job description

Job Description

1.负责区域内客户的仪器安装、调试、维修、培训等相关技术支持工作;
2.积极响应区域内客户相关技术问题,提供解决方案;
3.与销售、应用等公司内部团队紧密合作,服务用户。

Qualifications

1.制药、化学、生物、食品、环境、材料等相关专业硕士及以上学历,或者本科学历且具有三年及以上相关工作经验;
2.了解色谱分析基本原理和LC/GC等相关仪器的基本原理,懂LCMS仪器原理者优先;
3.英语读写熟练,口语良好;
4.出色的人际交往和沟通能力,抗压性好,动手能力强;
5.适应50%的出差节奏。

Additional Details

This job has a full time weekly schedule.

Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations

Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

Travel Required:

50% of the Time

Shift:

Day

Duration:

No End Date

Job Function:

Services & Support

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Marcus Rivera

Chief Revenue Officer

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