Product Analyst - Middle

Overview:

SOFTSWISS is growing, and we are seeking a skilled Product Analyst to join our team. If you are driven by excellence and share our values, we would love to hear from you.

About Product:

SOFTSWISS Jackpot Aggregator
Multi-purpose iGaming solution that introduces the Jackpot-as-a-service business tool and integrates with any gaming project
Learn More

Purpose of the role:

As part of the Jackpot Aggregator team, you will analyze the performance of jackpot campaigns and partner companies, helping the team understand what drives product growth and effectiveness. You will work with large datasets, build dashboards in Tableau, and support decision-making through clear and structured data insights.

Key responsibilities:

• Analyze the performance of jackpot campaigns across clients, platforms, and regions

• Evaluate the effectiveness of launched companies based on volume, activity, and outcome metrics (bets, hits, prizes, engagement)

• Build and maintain dashboards in Tableau

• Monitor core product KPIs and track their changes over time

• Support analysis of user behavior around jackpot events (before/after activity, retention trends)

• Identify trends, anomalies, and growth opportunities across campaigns and partners

• Prepare regular reports and present insights to stakeholders

• Work with large datasets, ensuring data accuracy and consistency

• Collaborate with data engineers and product teams to define data requirements and improve data quality

• Help structure and improve reporting and analytical approaches

Required Experience:

• 1+ year of experience as a data/product analyst

• Experience working with data and basic understanding of data structures

• Hands-on experience with Tableau (or similar BI tools) - dashboard building, data visualization, KPI structuring

• Basic to intermediate SQL skills

• Strong analytical thinking and ability to translate data into business insights

• Experience in product performance analysis (KPIs, funnels, cohort/behavioral analysis)

• Upper-intermediate or higher level of business English (B2+)

• Ability to work independently and structure ambiguous problems

• Willingness to learn and grow in product analytics
  

Nice to have:

• Experience in iGaming, Gambling, or Gaming industry

• Understanding of jackpot mechanics or similar gamification systems

• Experience analyzing campaign performance or partner/client performance

• Familiarity with event-based data models

• Basic understanding of retention or behavioral analysis

• Basic understanding of data modeling principles

Our Benefits:

• Full-time remote work opportunities and flexible working hours

• Private insurance

• Additional 1 Day Off per calendar year

• Sports program compensation

• Comprehensive Mental Health Programme

• Free online English lessons with a native speaker

• Generous referral program

• Training, internal workshops, and participation in international professional conferences and corporate events.