Director, DevOps Engineering

Job title: Director, DevOps

Reports to: VP, Infrastructure & Operations

Department: Cloud Platforms

Location: Alpharetta, GA (Remote for non-GA residents)

Grade: 22

About Priority: 

Priority Technology Holdings, Inc. is a leading financial technology company on a mission to deliver a personalized, easy-to-adopt financial toolset that accelerates cash flow and optimizes working capital for businesses. Our vision is to eliminate the barriers to unlocking revenue - empowering businesses to grow faster and operate smarter. 

We achieve this through the Priority Commerce Engine, an innovative platform that combines payables, acquiring, and banking and treasury solutions. This unified approach allows businesses to streamline financial operations, reduce unnecessary costs, and uncover new revenue opportunities. 

At Priority, we're driven by results. We expect our people to be known for results - bringing expertise, momentum, and relentless focus to every challenge, helping our clients and each other thrive. 

About the Role: 

The Director, DevOps plays a key role in leading the strategy, execution, and continuous improvement of DevOps capabilities across Priority’s technology environment. This role is responsible for building and scaling infrastructure, CI/CD pipelines, and engineering practices that improve reliability, efficiency, and delivery speed. The position requires strong technical depth across cloud, automation, and infrastructure, along with the leadership skills to guide a global team and influence cross-functional partners. You will collaborate closely with Engineering, QA, and IT teams to strengthen system performance, operational excellence, and long-term platform scalability.

Responsibilities: 

• Lead and mentor a team of DevOps engineers, ensuring best practices in automation, cloud infrastructure, and CI/CD. 

• Collaborate with development, QA, and IT teams to streamline deployments and optimize system reliability. 

• Oversee infrastructure as code (IaC), monitoring, and security implementations.

• Drive continuous improvement in DevOps processes and culture. 

• Evangelize DevOps best practice and technologies, working closely with development teams to drive adoption. 

• Ensure high availability, performance, and security of applications and infrastructure. 

• Evaluate and implement new tools, technologies, and methodologies to enhance efficiency. 

• Keep up to date with industry trends and competitor products. 

• Measure and analyze product success using relevant KPIs (uptime, cost, adoption). 

• Act as the subject matter expert for internal teams regarding product direction and supported use cases. 

• Estimate costs, build business cases, and assist with budget creation. 

What Success Looks Like: 

• DevOps practices are consistently adopted across teams, improving deployment reliability and engineering efficiency. 

• Infrastructure and CI/CD pipelines support scalable, secure, and high-performing systems. 

• Uptime, cost, and adoption metrics demonstrate measurable operational improvement. 

• Cross-functional teams work effectively together to streamline delivery and reduce friction. 

• DevOps culture and best practices are embedded into engineering workflows. 

• The organization is able to scale infrastructure and delivery capabilities in line with business growth.

Candidate Requirements: 

Required 

• 10-15 years of experience.
• 3-5 years of management experience, ideally with a focus on technical/infrastructure products. 
• 3-5 years of experience as a software engineer, DevOps engineer, or systems architect. 
• Strong expertise in AWS technologies (EKS, MSK, VPC, RDS, etc).
• Significant hands-on experience with CI/CD tools (Jenkins, TeamCity, Octo, GitHub Actions). 
• Proficiency in infrastructure as code (Terraform, Ansible, CloudFormation).
• Strong scripting and automation skills (Python, Bash, PowerShell).
• Excellent problem-solving, communication, and leadership abilities. 
• Can work comfortably in JIRA following the Agile methodology. 
• Ability to lead cross-functional teams and collaborate effectively. 
• High resilience and the ability to manage change. 

Preferred 

• Experience leading global, distributed DevOps or platform engineering teams. 

• Experience driving DevOps transformation or large-scale infrastructure modernization initiatives. 

• Familiarity with site reliability engineering (SRE) principles and practices. 

• Experience managing budgets, cost optimization, and vendor relationships in cloud environments. 

• Experience operating in high-growth or enterprise-scale environments. 

Compensation and Benefits: 

Compensation range: $138k - $210k 

We invest in the whole employee - personally and professionally. Our benefits package is designed to support your well-being, growth, and success - both inside and outside of work. 

Financial Wellness

• Bonus programs 
• 401(k) match 
• Employee Stock Purchase Program (ESPP) 
• HSA and FSA options 
• Financial wellness resources and employee discount programs 

Health & Well-being 

• Medical, dental, and vision coverage 
• Mental health support for employees and dependents through Lyra Health 
• Family planning and women’s health benefits through Carrot 
• Gym membership reimbursement and virtual wellness programs (including yoga) 

Time Off 

• 3 weeks PTO to start, with unlimited PTO after year one 

Growth & Development 

• Education expense reimbursement 
• Leadership development programs 
• Certified Payments Professional (CPP) certification support 

We believe great performance starts with feeling supported - and we’ve built our benefits with that in mind. 

Traditional Physical Requirements: 

• Requires prolonged sitting, standing, bending, stooping and stretching. 
• Requires the ability to lift 10 pounds. 
• Requires eye-hand coordination, manual dexterity and a normal range of hearing and vision (with or without correction). 

Join our team at Priority Technology Holdings, Inc. and be part of a dynamic and innovative company that is transforming the financial technology landscape. Together, we can shape the future of payments and banking solutions while providing unmatched value to our clients.