Bilingual Rehabilitation Specialist – Remote
Strategic insurance role focused on managing rehabilitation cases and supporting return-to-work initiatives, involving coordination of stakeholders, analysis of complex situations, and guidance for insured individuals. This position offers a dynamic environment that promotes autonomy, decision-making, and meaningful impact on case outcomes.
What is in it for you:
• Salary between 70K-80K, depending on experience.
• 4 weeks of vacation from the start of employment.
• 35-hour workweek, scheduled between 8:00 am and 5:00 pm.
• Full-time remote work with a required presence at the Saint-Hyacinthe office once per month.
• Group insurance from day one, including medical, dental, vision, travel, and roadside assistance coverage.
• Defined benefit pension plan equivalent to government plans, available after one year of service.
• Employee assistance program.
• Paid sick days.
• On-site fitness room.
• Social activities organized throughout the year, including BBQs, Christmas parties, and Halloween events.
• Various employee discounts, including the Saint-Hyacinthe privilege card and insurance products.
• Ongoing training opportunities.
• Recognition of years of service.
Responsibilities:
• Assess rehabilitation needs in collaboration with analysts and determine the appropriateness of interventions.
• Manage rehabilitation cases end-to-end, including documentation, communications, and administrative follow-ups.
• Develop, implement, and monitor tailored, realistic, and cost-effective rehabilitation plans.
• Coordinate various stakeholders, including healthcare professionals, employers, and service providers, to ensure sustainable return-to-work outcomes.
• Analyze factors impacting the duration of disability and adjust strategies accordingly.
• Manage costs, assess extensions or termination of interventions, and ensure adherence to budgets.
• Negotiate lump-sum settlements with insured individuals and partners when required.
• Maintain business relationships with service providers and ensure quality of interventions.
• Support disability analysts and act as an advisor on complex cases.
• Manage multiple rehabilitation cases simultaneously in a fast-paced environment.
What you will need to succeed:
• Bachelor’s degree in guidance counseling or equivalent education.
• Valid driver’s license required.
• Knowledge of insurance industry practices and standards.
• Experience in disability management or rehabilitation is a strong asset.
• Experience with an insurer or specialized firm is an asset.
• Mediation and conflict resolution skills are an asset.
• Excellent communication, interpersonal, and writing skills.
• Bilingual in English and French to support clients in both languages.
• Strong analytical, decision-making, and problem-solving abilities.
• Ability to work independently with strong organizational and prioritization skills.
• Empathy, professional judgment, and ability to work collaboratively in a team environment.
Why Recruit Action?
Recruit Action (agency permit: AP-2504511) provides recruitment services through quality support and a personalized approach. As part of the screening process, some applications may be reviewed using artificial intelligence tools. Only candidates who meet the hiring criteria will be contacted.
