Strategic Account Manager

Charter Manufacturing is a fourth-generation family-owned business where our will to grow drives us to do it better.  Join the team and become part of our family!

Charter Casting is hiring a Strategic Account Manager! You'll leverage your deep understanding of the casting industry to develop and execute strategic plans that drive growth for Charter Casting.

*This is a remote position with 40% travel - an ideal candidate will live and travel throughout the Midwest region.

This is your chance to:

• Collaborate with internal teams to create winning sales strategies for Charter Casting products.
• Build strong relationships with key decision-makers within metals companies.
• Utilize your technical expertise to identify customer needs and propose innovative solutions specific to the metals industry.

What you'll do:

• Collaborate with commercial teams to develop & execute strategic plans for key accounts.

• Analyze markets & assess opportunities to develop strategic account strategies for growth.

• Identify opportunities for strategic partnerships to expand Charter Casting's portfolio.

• Direct regular reviews of markets and accounts to identify trends and growth opportunities.

• Develop deep relationships with assigned strategic accounts at all levels.

• Be the primary point of contact (POC) for assigned accounts, representing Charter and acting as the customer's voice internally.

• Develop new business with target and strategic accounts through solution selling of product lines & maintain existing business through consultative selling

• Manage customer communications regarding product specifications, quality, delivery, etc.

• Develop, evaluate, and implement pricing models and strategies to optimize revenue, market share, and profits.

• Support Inside Sales and Customer Service to deliver a superior customer experience.

• Monitor competitive activity and identify key customers' needs.

• Represent Charter at industry association meetings.

What we're looking for:

• Bachelor’s degree in a related field such as Business, Marketing, Engineering, or equivalent combination of education and experience.
• 5 years of outside sales experience in metals or manufacturing environment
• Demonstrated success delivering profitable growth with strategic accounts and prospects
• Proven negotiation and analytical capability
• Strong financial and pricing acumen
• Proven consultative, solution-selling methodology
• Excellent written, verbal, and presentation skills
• Proficiency in Microsoft Office and Salesforce CRM

Preferred experience:

• Master’s Degree in Business, Marketing, Engineering, or other related advanced degree
• Experience managing complex OEM accounts
• Experience using Salesforce CRM
• Experience leading cross-functional commercial initiatives
• Experience developing formal strategic account plans

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We offer comprehensive health, dental, and vision benefits, along with a 401(k) plan that includes employer matching and profit sharing. Additionally, we offer company-paid life insurance, disability coverage, and paid time off (PTO).