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Affiliate Program Manager

Job description

This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.


Our client is a fast-growing jewelry brand with an established ambassador ecosystem. They are focused on bringing more structure, direction, and performance to their affiliate efforts by transforming the channel into a scalable and intentional revenue driver.

Location

Fully remote | 9 AM - 5 PM EST

Role Overview

The Affiliate Program Manager will own and optimize the brand’s ambassador and affiliate ecosystem, focusing on engagement, performance, and scalability. This role is centered on managing an existing network, improving communication and processes, and ensuring the program contributes meaningfully to revenue growth.

Key Responsibilities

Program Ownership & Strategy

  • Own the structure, processes, and long-term strategy of the ambassador program

  • Develop scalable systems for activation, engagement, and performance tracking

  • Establish campaign cadence and program rhythm

Ambassador Communication & Engagement

  • Serve as the primary point of contact for ambassador communications

  • Create and distribute monthly briefs, campaign guidelines, and updates

  • Ensure ambassadors remain aligned, informed, and engaged

Affiliate & Revenue Optimization

  • Monitor and improve affiliate performance across the program

  • Identify top performers and areas for growth

  • Implement strategies to increase revenue contribution

Campaign & Content Coordination

  • Align ambassador efforts with product launches and marketing initiatives

  • Provide direction on content themes, messaging, and priorities

  • Collaborate with internal teams to ensure consistency

  • Ensure ambassador-generated content is aligned and effectively distributed across platforms including Instagram, TikTok, Facebook, YouTube, and other relevant channels

Platform & Tool Management

  • Manage platforms such as LoudCrowd, ShopMy, or similar tools

  • Maintain organized systems for tracking and reporting

Reporting & Insights

  • Track key metrics including participation, engagement, and sales

  • Deliver insights and recommendations

  • Continuously optimize program performance

Qualifications

Experience

  • 3–5+ years of experience in affiliate, ambassador, partnerships, or community roles

  • Experience with e-commerce or consumer brands preferred

Skills

  • Strong communication and organizational skills

  • Experience managing structured programs or communities

  • Familiarity with affiliate or ambassador platforms

  • Understanding of content performance across Instagram, TikTok, Facebook, Pinterest, YouTube, and similar platforms, and its impact on affiliate results

  • Growth and revenue-oriented mindset

  • Highly organized and process-driven approach

  • Strong ownership, accountability, and proactive collaboration skills

What Success Looks Like

  • Increased ambassador engagement and participation

  • Growth in affiliate-driven revenue

  • More structured and scalable program operations

  • Clear visibility into performance and growth opportunities

Opportunity

This role offers the opportunity to take full ownership of a growing ambassador and affiliate program within a fast-scaling brand. You will play a key role in turning an existing ecosystem into a structured, high-performing revenue channel while collaborating closely with internal teams and contributing directly to business growth.

Application Process:

To be considered for this role these steps need to be followed:

  • Fill in the application form

  • Record a video showcasing your skill sets

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