Since launching in 2019, Starface has transformed the historically negative experience of having acne into something joyful, relatable, and expressive. As the first complexion brand to combine efficacy and optimism, we’ve created a category of our own: effective, playful skincare that makes people feel good. We take skincare concerns once thought of as flaws and turn them into opportunities for self-expression—because it’s all just skin.
From our colorful hydrocolloid pimple patches to limited-edition collaborations with fan-favorite characters like Hello Kitty and Snoopy—and fashion brands like Marc Jacobs’ Heaven—Starface lives at the intersection of beauty, culture, and community. Alongside our award-winning patches, we now offer salicylic acid skincare, pore strips, and lip balm. Many of our products, including Star Balm, were born from years of customer demand, reflecting our ability to grow across categories while staying true to who we are.
Starface World is a positively uplifting place where everyone is safe and accepted exactly as they are. We support causes and actively work to help build a more supportive universe. That same philosophy guides how we care for skin: we don’t identify imperfections—we nurture what’s there.
Our team is a growing group of passionate, empathetic, creative people who are eager to learn. We are committed to a sustained focus on diversity, equity, anti-racism, and inclusion.
Starface is seeking a proactive, detail-oriented Account Coordinator to support our growing Mass and Grocery retail business. In this role, you’ll report directly to our National Account Director and help drive the day-to-day execution and operational excellence of our retail accounts.
You'll own the reporting, coordination, and operational follow-through that keep our Mass and Grocery business running smoothly; protecting account health across existing business, supporting new retailer onboarding, and building the operational backbone that allows the team to scale. This role is especially critical as Starface accelerates growth across key Mass accounts, requiring someone who can bring rigor, responsiveness, and confidence to high-visibility partnerships. Your work will free up leadership to focus on buyer relationships, forecasting, and long-term growth strategy.
The right person is highly organized, proactive, and calm under pressure, with a curiosity to learn and the confidence to communicate effectively with external partners. They are someone who can manage details without losing sight of the bigger picture, and who knows how to spot risks before they become problems.
At Starface, we’re caring, joyful, bold, and resilient. If you’re a proactive problem-solver who thrives in a fast-paced, remote, high-growth environment, and this resonates with you, please keep reading!
Starface is an Equal Opportunity Employer where the spirit of inclusion feeds into everything that we do. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. We believe that opportunity, access, resources and rewards should be available to and for the benefit of all. Starface is committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status.
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