JDE Application Support Engineer

Employment Eligibility Statement:
Due to specific project and client requirements, this position is open to U.S. Citizens and U.S. Lawful Permanent Residents (Green Card holders) . Sponsorship is not available at this time.

Danta Technologies evaluates all candidates in compliance with the Immigration and Nationality Act (INA) and EEOC guidelines . All hiring decisions are made without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.


Mandatory Requirements:
US Citizenship without any dual citizenship and performing work being based within the USA mandatory due to ITAR regulations.

Job Overview:

We are seeking a Junior JDE Application Support Engineer to support JD Edwards EnterpriseOne applications, specifically within manufacturing modules. This role involves L2/L3 support, troubleshooting, system monitoring, and collaboration with cross-functional teams.

Key Responsibilities

• Provide L2/L3 support for JD Edwards (JDE) applications

• Troubleshoot incidents and ensure SLA-based resolution

• Perform root cause analysis & problem management

• Support patches, upgrades, and deployments

• Handle user onboarding/offboarding

• Monitor application logs & performance

• Assist with JDE manufacturing modules (Work Orders, BOM, Inventory)

• Collaborate with development, MES, and business teams

• Support testing (UAT, integration, unit testing)

• Maintain technical and process documentation

Required Skills & Qualifications:

• 1–3 years of JD Edwards EnterpriseOne experience
• Exposure to Manufacturing Modules (preferred)
• Basic knowledge of PL/SQL
• Strong troubleshooting & analytical skills
• Experience with incident management & root cause analysis
• Good communication & collaboration skills
• Familiarity with software support methodologies & ticketing tools

Education: Bachelor's degree in Computer Science, IT, Engineering, or related field


Notes:- All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Benefits: Danta offers a compensation package to all W2 employees that are competitive in the industry. It consists of competitive pay, the option to elect healthcare insurance (Dental, Medical, Vision), Major holidays and Paid sick leave as per state law.

The rate/ Salary range is dependent on numerous factors including Qualification, Experience and Location.