Basic Function:
The Executive Assistant is to support the marketing teams in standard operating procedures by tracking all the administrative and clerical details and clearing the path to make the most impact on the business.
Position’s Intention:
The Executive Assistant supports the CMO by ensuring all the administrative and clerical details are cared for and clearing the path to make the most impact on the business both internally and externally.
Success Measurements:
Organized, clear-headed during emergencies, strong relationships with others that lead to growth of the team, customer satisfaction.
Essential Duties:
- Work directly with the CMO to anticipate barriers, find ways to continuously improve efficiency so the department runs efficiently
- Administrator of Zoho software suite to maintain, update and enhance the firm’s procedures through enhanced productivity
- Basic understanding of ETS/TGP services after training is completed
- Manage the training and development for sales admin team on all processes, procedures, and policies
- Zoho and CRM policies, training, and compliance
- Maintain Executive Assistant duties for CMO
- Place outbound calls and send follow-up emails using ETS process, scripts, and draft emails
- Schedule appointments, calls, meetings, webinars (Project Calls, Project Follow Up Calls etc.)
- Maintain and track CMO’s projects, tasks, and reminders, as requested
- Research, create, update, and maintain Zoho, ABLE and other CRM programs
- Research clients/firms via Google, company website, LinkedIn, etc.
- Research and pursue potential clients for ETS/TGP services for business development (new prospects)
- Maintain, Track, AIChE and other associations for business development (American Institute of Chemical Engineers)
- Monitor, track, process and follow up on all projects (CS, R&D, 179D/45L etc.)
- Prepare Cost Segregation requests, as required for new projects
- Submit and confirm signed LOEs to client and operations team
- Prepare and send emails on behalf of CMO (projects, webinar, new leads etc.)
- Basic understanding of ETS/TGP Services after training is completed
- Zoho and CRM policies, training, and compliance
- Place outbound calls and send follow-up emails using ETS process, scripts, and draft emails
- Schedule appointments, calls, meetings, webinars (Project Calls, Project Follow Up Calls etc.)
- Prepare and send emails on behalf of CMO, (projects, webinars, new leads, etc.)
- Perform other related duties as assigned
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