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Senior Program Manager

Job description

Additional Responsibilities (Addendum – Infrastructure / O2C Integration Focus) 

  • Lead end-to-end Order-to-Cash integration efforts across infrastructure, applications, and data platforms, ensuring alignment between technical capabilities and business process requirements. 

  • Translate complex infrastructure dependencies into clear business impacts, enabling functional leaders to make informed decisions during integration planning and cutover. 

  • Drive cross functional alignment across IT, Supply Chain, Finance, Commercial, and external partners, using influence and structured governance to remove barriers and maintain delivery momentum. 

  • Oversee environment readiness, data flows, and system interdependencies critical to O2C operations, ensuring stable interfaces, secure data exchange, and minimal disruption to upstream/downstream systems. 

  • Establish and manage integration playbooks, technical runbooks, and cross functional readiness routines, ensuring all teams execute consistently during testing cycles, go-live, and hypercare. 

PURPOSE AND SCOPE:

Responsible for providing comprehensive planning, execution, and overall leadership of one or more medium to large-scale initiatives. Duties also includes participating in the continuous improvement of the FMCNA project management best practices, processes and tools.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Initiate programs by clearly defining program objective, scope, stakeholders and benefits

  • Conduct detailed planning by creating program structure and program organization plan, and securing cross functional support

  • Establish and ongoing upkeep of the program road map from concept to pilot to full enterprise roll out

  • Facilitates the onboarding, business case development and prioritization of the projects into the program under the guidance of the program governance

  • Works cross functionally to solve problems and implement changes.  Analyze decisions and actions for their support of the larger strategic plan.  Works with senior leaders to resolve complex problems.

  • Interpret and present data to various levels of management and communicate with a diverse set of executive stakeholders.

  • Ensure alignment of project scope and schedule to meet program objectives

  • Establish an efficient program communications plan, and tracking and reporting system; Manage program level reporting and communications up, down and across the program structure to include program level steering committee

  • Directs ongoing reviews and assessments of the program health including project status reviews at a regular cadence; proactively and aggressively manage program risks and implement effective mitigation plan; assist project managers in removing roadblocks

  • Leverage wide-ranging experience and use professional concepts in developing resolutions to critical issues

  • Set standards and processes for the program and ensure all constituent projects' adherence

  • Ensure legal and compliance considerations are fully accounted for in all the defined requirements

  • Track and reports program benefit according to the business case

  • Provides guidance to project managers and other program participants as applicable

  • Act as the main point of the contact for vendor(s) or external partner(s), responsible for vendor engagement and SOW

  • Actively participate in the continuous improvement of the program and project management best practice, tools and processes

  • Comply with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations.

  • Other duties as assigned

 

Additional responsibilities may include focus on one or more departments or locations.  See applicable addendum for department or location specific functions.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

  • The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Up to 25% travel.

     

SUPERVISION:

  • None

   

EDUCATION:

  • Bachelor's Degree; Advanced Degree preferred or an equivalent combination of education and experience
  • PMI/PMP Certification strongly desired

     

EXPERIENCE AND REQUIRED SKILLS:

  • 8 to 12 years' related experience in project and program manager with a proven track record of successful delivery of effective programs; or a Master's degree with 6 years' experience; or a PhD with 3 years' experience; or equivalent directly related work experience.  
  • Strong experience in defining program structure and plan for medium to large seize programs
  • Strong stakeholder management and interpersonal skills capable of driving collaborative discussions with all levels of the organization (Operations, Legal, Compliance, IT, and C Suite Executives)
  • Excellent written and verbal communications skills and attention to detail
  • Ability to adapt quickly in a fast-changing environment
  • Understand current technologies in the healthcare industry
  • Must be proficient in the use of project management tools to develop schedules, allocate resources, and track progress.
  • Working knowledge is Agile framework preferred
  • Lean Six Sigma experience and certification preferred

The rate of pay for this position will depend on the successful candidate’s work location and qualifications, including relevant education, work experience, skills, and competencies.

If your location allows for pay/benefit transparency, please click the link below to request further information on this position. 
Pay Transparency Request Form

Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave and potential for performance-based bonuses depending on company and individual performance

Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.

Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors

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