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AU RTO Enrollments Support Officer (WFH) | ZR_1208_JOB

Job description

This is a remote position.

AU RTO Enrollments Support Officer (Remote)

About PeoplePartners
  • At PeoplePartners, we’re all about creating careers that move people forward.
  • As a Great Place to Work certified company, we’ve built a culture where people genuinely come first — where growth is intentional, opportunities are global, and your work has real impact. We partner with forward-thinking organizations across the world, giving you exposure to international standards, diverse teams, and meaningful career pathways.
  • It’s a workplace that feels energizing, supportive, and built for people who want to keep evolving.
Role Overview
  • Step into a role where structure meets purpose.
  • As an AU RTO Enrollments Support Officer, you’ll play a key role in helping future students navigate one of the most important decisions they’ll make — their education. You’ll be the steady guide behind the scenes and in conversations, making complex processes feel simple and clear.
  • It’s about turning interest into action, questions into clarity, and processes into seamless experiences — all while ensuring every enrolment is handled with accuracy and care.
Key Responsibilities:
  • Manage inbound enquiries from prospective students via calls, email, and CRM systems.
  • Support students through the enrolment process from enquiry to completion.
  • Conduct eligibility checks and suitability assessments.
  • Provide accurate information on courses, funding, and entry requirements.
  • Maintain accurate student records across CRM and internal systems.
  • Ensure all enrollments meet RTO compliance and regulatory standards.
  • Coordinate with internal teams to support timely and accurate enrollments.

Requirements

Required Qualifications (Must-Have):
  • 2+ years experience in enrollments, admissions, administrative support, or similar roles.
  • Experience handling enquiries and guiding individuals through structured processes.
  • Proficiency in CRM systems and data management.
  • Strong attention to detail and organizational skills.
  • Ability to manage workload while maintaining accuracy and compliance.
Preferred Qualifications:
  • Experience working with Australian RTOs or education providers.
  • Familiarity with compliance and regulatory requirements in education or training environments.
  • ASQA, AQF or VET Quality Framework.
  • aXcelerate (Student Management System), Google Workspace & Student Convert.
Why Join PeoplePartners
  • Be part of a Great Place to Work certified company with a people-first culture.
  • Permanent work-from-home setup with reliable, long-term opportunities.
  • Work with international clients and gain global exposure.
  • Clear career growth pathways and internal mobility.
  • Access to continuous learning and development programs.
  • Collaborative, supportive leadership and team environment.
  • Regular engagement activities that keep work meaningful and connected.

If you’re looking for a role where precision meets purpose — and where your work directly supports someone’s next big step — this is your opportunity. Apply now and grow your career with PeoplePartners.

Work Details
  • Work Setup: 100% Work from Home.
  • Schedule: Monday to Friday | Day-shift (AEST).
  • Employment Type: Full-time.

Benefits

  • Permanent Work-from-home setup
  • Company-provided equipment
  • Secondary Wi-Fi Modem
  • 21 Leave Credits Annually - Leave benefits begin on Day 1.
  • 100% conversion of UNUSED leave credits
  • HMO on Day 1
  • 13th Month Pay
  • Monthly Gift Voucher
  • Milestone Tokens (Birthday/Anniversary/Christmas).
  • A Life Beyond the Screen #WorkLifeBalance.
  • Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.

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