Clinical Documentation Principal Trainer (Epic) :: Durham, NC (Remote)

Clinical Documentation Principal Trainer (Epic)

Location: Remote, Durham, NC

Duration: 12 months

Job Summary:

Responsible for developing and delivering EHR training, supporting providers, and optimizing documentation workflows. Collaborate with informatics and IT to enhance efficiency, compliance, and patient care outcomes.

• Training Development & Delivery (40%):
  • Design, build, and maintain training curriculum for clinical documentation workflows.
  • Deliver instructor-led, virtual, and at-the-elbow training to providers and clinical staff.
  • Develop training materials including manuals, eLearning modules, quick reference guides, and simulations.
  • Ensure training content aligns with system updates, regulatory requirements, and organizational standards.
• EHR & Workflow Expertise (25%):
  • Serve as a subject matter expert in clinical documentation workflows within the EHR.
  • Collaborate with application analysts and informatics teams to understand system design and changes.
  • Translate technical build into end-user training content.
  • Support go-live readiness activities and command center operations.
• Optimization & Continuous Improvement (20%):
  • Identify documentation improvement opportunities through feedback, metrics, and workflow analysis.
  • Partner with Clinical Informatics to support optimization initiatives and standardization efforts.
  • Update training materials and strategies based on system enhancements and user needs.
  • Promote best practices for accurate, efficient, and compliant documentation.
• Governance & Collaboration (10%):
  • Participate in governance structures and workgroups related to clinical documentation.
  • Provide input on system design decisions impacting documentation workflows.
  • Ensure alignment with enterprise documentation standards and regulatory requirements.
• Support & Evaluation (5%):
  • Evaluate training effectiveness through surveys, proficiency assessments, and performance metrics.
  • Provide ongoing support and coaching to end users.
  • Maintain training environment and related documentation.

Must Have Skills:

• Epic-certified as Principal Trainer in Clinical Documentation with 5 years of experience.
• Ability to work independently, ensuring training sessions and materials meet Epic's standards.
• Experience with clinical documentation improvement (CDI) practices for at least 3 years.
• Familiarity with regulatory and compliance standards (e.g., Joint Commission, CMS).
• Experience supporting large-scale EHR implementations or upgrades.
• Certified in developing Epic training environments with 3 years of experience.