Key Facts

Remote From:

Internships

Entry-level / graduate

English

Hard Skills

Order Management Order Management Accounts Receivable Supply Chain Sales Management Customer Complaint Resolution Email Management Debt Compliance Internal Communications Operations Support Systems Warehouse Management Shipment Coordination Sample Management Sales Management Order Management Systems Strategic Decision Making Customer Centricity Structured Programming

Other Skills

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Customer Service
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Communication
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Open Mindset
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Teamwork
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Organizational Skills
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Intellectual Curiosity

Roles & Responsibilities

HBO or WO level studies, 2nd year or higher, available September–January to work 32–40 hours per week
Curious and eager to learn about end-to-end O2C processes
Strong communicator able to collaborate with diverse stakeholders in an international environment
Proactive, organized, accurate, and customer-focused with interest in commercial and operational processes

Requirements:

Support the full order process and ensure timely delivery according to customer agreements
Assist in maintaining strong service levels for customers and the sales team
Handle customer inquiries and complaints and contribute to day-to-day operational tasks across departments (Sales, Logistics, Finance)
Assist with Accounts Receivable tasks and basic debtor follow-up; help coordinate the bi-annual sample processes

stichd

About stichd

We are a family of experts creating and designing a home for fashion essentials (bodywear, legwear, swimwear), fanwear (motorsport, football) and lifestyle for exceptional brands. Connecting design, sales, logistics, marketing, & e-com, we are Consciously Crafting Convenience for our customers and consumers. Across our three areas; essentials, fanwear and lifestyle we serve both B2B and B2C. From branded socks and underwear to fashionable swimwear and fanwear, we are proud to make products that are personal to you and to the world. At stichd we call them humble heroes. The first pieces you put on and the last you take off. Those pieces that make cheering for your favourite team and driver, that much more enjoyable. A member of the PUMA Group, stichd is a licensee with its HQ located in ‘s-Hertogenbosch, the Netherlands. In addition, stichd has a global presence with sales offices throughout Europe, the UK, in Mexico, in China and in Southeast Asia. The fanwear team is primarily situated in London. The company’s warehousing and logistics are located in Tilburg, Netherlands and via our service partners in Mexico, China and Malaysia. Employing over 750 people, the company’s current brand portfolio includes for our Essentials business: PUMA, Tommy Hilfiger, Levi’s, Head and Calvin Klein. For our Fanwear business: Ayrton Senna, BMW Motorsport, Formula 1, Formula E, Mercedes F1 Team, Williams Racing, Porsche Motorsport, Scuderia Ferrari F1 Team, Aston Martin F1 Team and Manchester City Football Club. And for our Lifestyle business: BMW Lifestyle. At stichd you have the opportunity to be part of a dynamic company, with unique insights into multiple global A-list brands. We are a collective of professionals with diverse personalities and backgrounds where integrity and expertise are balanced with humility. Passionate about our people, products, partners and planet we are dedicated to becoming more conscious of our impact. Always growing, moving and learning.

Company type: SME

Founded: 2018

Company size: 501 - 1000

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Job description

The Job

We are looking for an eager and service‑oriented Sales Support Intern to join our growing Sales Support team. Are you organized, communicative, and excited to work in a fast‑paced international environment? Then this internship could be a great fit for you.
In this role, you will support the full order process, assist internal and external stakeholders, and help ensure smooth and accurate sales operations. You will work closely with our Sales Support team as well as departments such as Logistics, Planning, and Sales. You will gain hands‑on experience with order management, customer service, cross‑department communication, and sales operations within the apparel industry.

Your Mission

Support in monitoring the order process and ensuring timely delivery of products according to customer agreements
Assist in maintaining strong service levels for customers and the sales team
Support in handling customer inquiries and complaints
Assist with Accounts Receivable tasks and basic debtor follow‑up
Help coordinate the bi‑annual sample processes
Work closely with the Tilburg warehouse to monitor logistics flows
Support customer communication via E-Mail
Contribute to day‑to‑day operational tasks within the team

Your Talent

HBO or WO level studies, 2nd year or higher; Available to for the periode September-Januari to work 32–40 hours per week within the department
Curious and eager to learn about end‑to‑end O2C processes
Strong communicator who can work with different stakeholders in an international environment
Interested in commercial and operational decision‑making
Able to collaborate effectively with teams such as Sales, Logistics, and Finance
Proactive mindset with strong organizational skills
Accurate, structured, and comfortable working in a dynamic environment
Genuine interest in commercial, operational, and customer‑focused processes

This internship is based in the Netherlands. Working remotely from other countries is not possible.

We Offer

An internship allowance of €500 per month based on full‑time hours for a higher professional education (HBO) program, and €350 per month based on full‑time hours for a vocational education (MBO) program.
Plenty of free fruit to keep your daily vitamins in check.
A shared lunch available at a low cost.
Employee discount on the PUMA, Levi’s, Fuelforfans and BMW Lifestyle websites.
An international working environment with colleagues of more than 50 different nationalities.
Wellbeing activities such as yoga, pilates and bootcamp.
This internship is based in the Netherlands; stichd does not reimburse travel expenses and expects interns to commute independently to the office.
Work hard, play hard our stichd events are legendary.

About Us

As a family of experts - currently employing over 750 people - we focus on creating exceptional products within our categories. From branded socks and underwear to fashionable swimwear and iconic fanwear, we are proud to Consciously Craft Convenience for customers and consumers.

Partnering with global A-list brands our current brand portfolio includes PUMA, Tommy Hilfiger, Levi’s, Head and Calvin Klein for our Essentials. For our Fanwear business: BMW Motorsport, Formula 1, Williams Racing, Porsche Motorsport, Scuderia Ferrari F1 Team, Aston Martin F1 Team and Manchester City Football Club. And for our Lifestyle business: BMW Lifestyle.

Through weaving together Design, Sales, Logistics, Marketing and Digital, we create a seamless one-stop-shop environment. A member of the PUMA Group, stichd is a licensee with its head office located in ‘s-Hertogenbosch, the Netherlands. In addition, stichd has a global presence with sales offices throughout Europe, China, in Southeast Asia and North America. The company’s warehousing and logistics are in Tilburg, Netherlands, Mexico City, Malaysia and the United States of America.

If you’re interested in this position and meet the requirements, click 'Apply' now!

Acquisition as a result of vacancies is not appreciated.

stichd provides equal opportunities for all job applicants, regardless of race, colour, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at stichd.