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Strategic Account Director

Roles & Responsibilities

  • 15+ years of account management experience in AI/ML or related technologies with land-and-expand capabilities across large, high-value strategic accounts.
  • Established customer network with relationships among decision-makers within the top GPU-consuming accounts worldwide.
  • Deep experience collaborating with partner ecosystems (global OEMs, cloud service providers, and channel partners) and proven co-sell / co-market success.
  • Strong technical product knowledge across data center, servers, storage, GPUs, and cloud services, with the ability to translate capabilities into business value; fluent in AI/ML workflows and modern compute infrastructure.

Requirements:

  • Strategic Account Ownership: Own and grow strategic customer relationships, acting as the primary point of contact for executive stakeholders and technical teams.
  • Drive AI Infrastructure Revenue: Accelerate adoption of Vultr’s AI cloud infrastructure by identifying opportunities and guiding customers through the sales cycle—from initial engagement through solution architecture and scale-up.
  • Customer-Centric Engagement: Understand customer priorities, technical requirements, and business goals to position Vultr’s value proposition and deliver tailored solutions.
  • Trusted Advisor: Provide thought leadership on AI/ML trends, infrastructure needs, and optimization strategies to senior leaders; help customers navigate the AI landscape and make informed architectural decisions.

Job description

Who We Are

Vultr is on a mission to make high-performance cloud infrastructure easy to use, affordable, and locally accessible for enterprises and AI innovators around the world. With 32 global cloud data center locations, Vultr is trusted by hundreds of thousands of active customers across 185 countries for its flexible, scalable, global Cloud Compute, Cloud GPU, Bare Metal, and Cloud Storage solutions. In December 2024 Vultr announced an equity financing at a $3.5 billion valuation. Founded by David Aninowsky and self-funded for over a decade, Vultr has grown to become the world’s largest privately-held cloud infrastructure company.

Vultr Cares

  • 100% company-paid insurance premiums for employee medical, dental and vision plans.

  • 401(k) plan that matches 100% up to 4%, with immediate vesting

  • Professional Development Reimbursement of $2,500 each year

  • 11 Holidays + Paid Time Off Accrual + Rollover Plan

  • Commitment matters to Vultr! Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year

  • $500 stipend for remote office setup in first year + $400 each following year

  • Internet reimbursement up to $75 per month

  • Gym membership reimbursement up to $50 per month

  • Company paid Wellable subscription

Join Vultr

Vultr is seeking a highly skilled and experienced Strategic Account Director to drive growth across our AI infrastructure solutions.

In this customer-facing role, you will report to the Vice President, Sales and manage a portfolio of strategic, high-growth customers and prospects across key industries and use cases. You’ll serve as a trusted advisor to senior decision-makers and technical stakeholders, helping them leverage Vultr's AI cloud platform to accelerate innovation and scale AI workloads efficiently.

Key Responsibilities:

  • Strategic Account Ownership: Own and grow strategic customer relationships, acting as the primary point of contact for executive stakeholders and technical teams alike.

  • Drive AI Infrastructure Revenue: Accelerate the adoption of Vultr’s AI cloud infrastructure solutions by identifying opportunities and guiding customers through the sales cycle—from initial engagement through solution architecture and scale-up.

  • Customer-Centric Engagement: Understand customer priorities, technical requirements, and business goals to position Vultr’s value proposition effectively and deliver tailored solutions.

  • Trusted Advisor: Provide thought leadership on AI/ML trends, infrastructure needs, and optimization strategies to senior leaders within your accounts. Help customers navigate the AI landscape and make informed architectural decisions.

  • Collaborate for Success: Work cross-functionally with Product Management, Solutions Engineering, and Customer Success to ensure alignment on product capabilities, roadmap feedback, and long-term success.

  • Sales Process Excellence & Operational Hygiene: Document and maintain accurate sales activity data in CRM tools to support monthly MRR forecast accuracy.

  • AI Ecosystem Engagement: Understand and leverage the AI partner ecosystem to enhance Vultr’s value proposition for Founders and C-suite executives.

Qualifications

  • 15+ Years of Account Management Experience in AI / ML or Related Technologies: Experience implementing effective land-and-expand strategies to grow revenue across large, high-value strategic customer accounts. Skilled in navigating complex deal cycles and multi-stakeholder environments.

  • Established Customer Network: Strong existing relationships with key decision-makers within the top 10 GPU consumers (accounts) in the world.

  • Partner Ecosystem Expertise: Deep experience working with global OEMs, Cloud Service Providers, and channel partners. Comfortable leveraging partner ecosystems to co-sell, co-market, and accelerate customer outcomes.

  • Organizational Agility: Proven ability to operate effectively in a global, cross-functional matrixed organization. Skilled in aligning internal stakeholders and resources to support complex sales motions.

  • Technical & Product Knowledge: Subject matter expertise across Data Center, Server, Storage, GPU and Cloud Services. Able to confidently engage in technical discussions and translate product capabilities into compelling value-driven business outcomes.

  • AI and Cloud Infrastructure Fluency: Strong understanding of AI/ML workflows, GPU cloud environments, and modern compute infrastructure. Capable of advising on architecture and deployment strategies.

  • Ecosystem Awareness: Active within the AI ecosystem; understands where developers and founders engage, what tools they use, and how buying decisions are made.

  • Sales Tools Proficiency: Experienced in using Salesforce, ZoomInfo, LinkedIn Sales Navigator, and other modern tools to manage pipeline and forecast accurately.

  • Education: Bachelor’s or higher degree in Business, Computer Science, Computer Engineering, Electrical Engineering, or a related technical field from an accredited university or college.

Compensation

$140,000 - $150,000 plus commission

This salary can vary based on location, years of experience, background and skill set.

Inclusion & Privacy

We are an equal opportunity employer and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds and experiences, and we prohibit discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. Vultr will consider qualified applicants with arrest or conviction records in accordance with applicable laws and will not conduct a background check until after an offer of employment has been extended and accepted.

We also take your privacy seriously. We handle personal information responsibly and follow applicable laws, including U.S. privacy rules and India’s Digital Personal Data Protection Act, 2023. Your data is used only for legitimate business purposes and is protected with proper security measures.

Where allowed by law, applicants may request details about the data we collect, access or delete their information, withdraw consent for its use, and opt out of nonessential communications. For more details, please see our Privacy Policy.

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