Key Facts

Remote From:

United States

Full time

Senior (5-10 years)

English

Hard Skills

Other Skills

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Systems Thinking
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Safety Assurance
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Decision Making
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Communication
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Adaptability
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Strategic Thinking
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Prioritization
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Growth Mindedness
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Executive Presence
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Problem Solving

Roles & Responsibilities

MD or DO with 10+ years of medical practice and at least 7 years of leadership experience in virtual care or health-tech environments
Strategic architect with systems thinking and ability to scale teams while maintaining clinical safety
Strong communicator capable of translating complex medical data into actionable insights for non-clinical stakeholders (engineers, venture investors)
Data-driven leader proficient in clinical informatics and implementation of safety programs with clear, measurable metrics; experienced with AI in clinical applications and productivity tools

Requirements:

Provide clinical product vision by partnering with Product and Engineering to bake clinical integrity into the roadmap, driving superior patient outcomes and provider satisfaction
Act as the Commercial Catalyst and primary clinical escalation point for enterprise sales, articulating how Wheel’s clinical protocols address client healthcare challenges
Design, implement, and oversee Clinical Quality Improvement (CQI) programs; define KPIs and lead remediation for clinical safety escalations
Ensure programs are evidence-based, compliant, optimized for a digital-first environment, and align clinical priorities with Account Management and Operations to enable seamless execution and client retention

Wheel

Healthtech: Health + Technology

About Wheel

Wheel is the leading virtual care platform, empowering organizations and clinicians to deliver exceptional consumer-centric care experiences. With new virtual care options emerging, consumers are demanding more. Organizations have an opportunity to drive revenue, reduce delivery costs, and expand access to healthcare with virtual care that customers love. Wheel integrates with existing systems and has everything organizations need to deliver care, from quality clinicians providing white-labeled services to a configurable experience that’s optimized for the consumer.Clinicians have the ability to reach more patients, working flexibly and in an innovative new way. We empower clinicians to deliver the highest-quality virtual care on your terms. Plug in to a variety of virtual care companies and work with a diversity of conditions and treatment areas – without the hassle of finding the partners yourself.Having already raised over $200 million in funding through top investors, including Lightspeed Venture Partners, Tiger Global, Coatue, and Salesforce Ventures, Wheel is, well, on a roll. We’re powering the most innovative companies in healthcare and racking up accolades like being named to Forbes’ Next Billion-Dollar Startups and Built In’s Best Remote-First Places to Work. But our work is far from over. Embracing the full potential of virtual care is a challenging transition for a complex industry. We’re looking for bright, driven minds to help us solve problems and explore new possibilities for our platform.Become a Wheelie and use your skills to positively impact the health of millions. You’ll work alongside some of the most thoughtful go-getters in tech, at a company where care isn’t just our business, it’s our ethos. We value empathy, trust, and collaboration, with a healthy dose of tenacity and speed. Check out our careers page for our latest openings and join us in putting great care within everyone’s reach.

Company type: Scaleup

Industry: Healthtech: Health + Technology

Founded: 2018

Company size: 201 - 500

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Job description

Position: Chief Medical Officer (Fractional)

Location: Remote, US

About the Company

Wheel is evolving the traditional care ecosystem by equipping the nation's most innovative companies with a premier platform to deliver high-quality virtual care at scale. We offer proven strategies and cutting-edge technologies to foster consumer engagement, build brand loyalty, and maximize return on investment. Wheel solutions include configurable virtual care programs, an intuitive consumer interface, and access to a nationwide network of board-certified clinicians. Discover how Wheel is transforming the future of healthcare by visiting www.wheel.com.

About the Role

As the Chief Medical Officer at Wheel, you will serve as the clinical architect of our virtual care ecosystem. You are the bridge between medical excellence and scalable technology, providing strategic clinical leadership to our Commercial, Product, and Operations teams.

You aren't just an advisor; you are a key driver of our market reputation. You will oversee the clinical implementation of our programs, ensure our protocols are rooted in rigorous evidence-based medicine, and act as the executive clinical voice in high-stakes commercial discussions with enterprise partners.

What You’ll Do

Clinical Product Vision: Partner with the Product and Engineering teams to bake clinical integrity into the roadmap. You will ensure platform capabilities don't just "work," but actively drive superior patient outcomes and provider satisfaction.
Commercial Catalyst: Serve as the "Clinical Closer" for enterprise sales. You will act as the primary point of escalation and expertise for prospective clients, articulating how Wheel’s clinical protocols and operations solve their specific healthcare challenges.
Quality & Safety Governance: Design, implement, and oversee robust Clinical Quality Improvement (CQI) programs. You will define the KPIs that measure our success and lead the remediation strategy for any clinical safety escalations.
Evidence-Based Leadership: Ensure all virtual care programs and clinical protocols are evidence-based, compliant, and optimized for a digital-first environment.
Cross-Functional Bridge: Align clinical priorities with Account Management and Operations to ensure seamless program execution and long-term client retention.

Who You Are

Credentialed Expert: An MD or DO with 10+ years of medical practice and at least 7 years of leadership experience specifically within virtual care or health-tech environments.
Strategic Architect: You are a "thought partner" who thinks in systems. You can help leaders scale their teams while maintaining a high bar for clinical safety.
Master Communicator: You can translate complex medical data into actionable insights for non-clinical stakeholders, from software engineers to venture investors.
Data-Driven Leader: You are proficient in clinical informatics and the implementation of safety programs backed by clear, measurable metrics. You are an active user of AI in clinical applications as well as productivity tools..

Growth Mindset: You thrive in the fast-paced, sometimes ambiguous environment of a scaling tech company and can balance clinical "perfection" with operational "velocity."

Wheel is committed to equal employment opportunities for all team members. Every decision we make regarding employment is solely based on merit, competence, and performance. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.

Research shows that underrepresented groups typically apply only if they meet 100% of the criteria listed. At Wheel, we encourage women, people of color, and LGBTQ+ job seekers to apply for positions even if they don’t check every box for the role.

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