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Salesforce CPQ Business Analyst

Roles & Responsibilities

  • 5+ years of IT experience, preferably in Salesforce CRM, with hands-on Salesforce CPQ implementation experience on 1-2 projects
  • Hands-on configuration experience of Salesforce or similar CRM products, including workflows and automation (Workflow, Process Builder, and Flows)
  • Experience with Sales Cloud, Service Cloud, and Marketing Cloud; experience with user acceptance testing and end-user training; excellent communication skills
  • Salesforce certification is a plus and ability to manage multiple projects and deliver on time

Requirements:

  • Collaborate with clients and end users to gather, understand, and define business requirements and translate them into user stories and to-be process flows for Salesforce solutions
  • Design and configure Salesforce solutions, completing configurations for user stories within Salesforce, AppExchange products, or other cloud-based technologies
  • Work with developers to test and verify that solutions meet business requirements; participate in requirement sessions, system demos, UAT, and end-user training
  • Evaluate and incorporate new technologies into existing frameworks and solutions as applicable; communicate findings to stakeholders

Job description

This is a remote position.

Role: Salesforce CPQ Business Analyst
Experience : 6+years
Type: Contract
Tenure: Long term


RESPONSIBILITIES

• Work with clients and end users to gather, understand, and define business requirements

• Develop user stories and to-be process flows to support the design and development of Salesforce solutions for our clients

• Work collaboratively with team members to design a solution that will meet a clients business requirement and fulfill user stories

• Complete the configuration for user stories within Salesforce, AppExchange products, or other cloud-based technologies

• Collaborate with developers to test and verify that solutions will meet the business requirements

• Evaluate and incorporate new technologies into new and existing frameworks and solutions as applicable

• Participate in key meetings with clients including requirement sessions, system demos, user acceptance testing, and end user training

 

REQUIREMENTS

 5+ years of experience in IT, preferably Salesforce CRM.

• Strong experience in Salesforce CPQ, with hands-on implementation experience of at least 1-2 projects.

• Experience using Salesforce or similar CRM Products to develop client or business solutions

• Hands on experience configuring Salesforce or similar CRM Product, including workflows

• Good to have any Salesforce certification.

• Hands-on Experience in automation such as Workflow, Process builder, and Flows(In- depth (Knowledge is mandatory)

• Experience in Sales Cloud, Service Cloud, Marketing Cloud

• Experience in user acceptance testing, and end-user training.

• Coding skills are a bonus but not mandatory.

• Must have experience in handling multiple projects and delivering them on time.

• Excellent communication skills and ability to communicate at all levels of the organization



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