CTG is seeking to fill an Epic Ambulatory Analyst position for our client.
Location: Remote, travel up to 3 days a month; client location: San Mateo, CA
Duration: 6 months
Duties:
Analyze, design, configure, test, and implement Epic Ambulatory solutions aligned with organizational and clinical requirements
Collaborate with clinicians, providers, and operational stakeholders to gather requirements and translate them into effective system functionality
Support the design and optimization of outpatient/ambulatory workflows to enhance patient care delivery and operational efficiency
Troubleshoot system issues, perform root cause analysis, and implement scalable, sustainable solutions
Support system upgrades, enhancements, and special projects, including Epic version updates and new feature rollouts
Develop and maintain comprehensive documentation including workflows, build specifications, and training materials
Participate in integrated testing, user acceptance testing (UAT), and provide go-live and post-go-live support
Ensure compliance with regulatory requirements, organizational policies, and Epic best practices
Provide end-user support, issue resolution, and training as needed
Monitor system performance and recommend improvements for usability, efficiency, and data integrity
Skills:
Strong knowledge of Epic Ambulatory module configuration, workflows, and best practices
Understanding of outpatient clinical workflows and healthcare operations
Experience with system build, testing methodologies, and production support
Knowledge of population health concepts and ambulatory care models
Excellent verbal and written communication skills with the ability to engage both clinical and technical stakeholders
Strong analytical, problem-solving, and troubleshooting capabilities
Ability to manage multiple priorities in a fast-paced environment
Detail-oriented with strong documentation and organizational skills
Ability to work both independently and collaboratively across cross-functional teams
Experience:
Epic Ambulatory Certification required
5+ years of experience implementing and supporting Epic in ambulatory/outpatient settings
Experience working within healthcare systems or hospital environments preferred
Healthy Planet Certification preferred
Education:
Bachelor’s degree in Health Informatics, Information Technology, Healthcare Administration, or a related field (or equivalent experience)
Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.
CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.
To Apply:
To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Anisha Muralidhar at Anisha.Muralidhar@ctg.com. Kindly forward this to any other interested parties. Thank you!
The expected base salary for this position ranges from $130,000 to $150,000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.
About Us:CTG, a Cegeka company, delivers IT and business solutions that enhance clients’ digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years’ experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries.
Together, we shape what’s next—working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you’ll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, visit www.ctg.com.
CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.
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