Key Facts

Remote From:

United States

Full time

145 - 145K yearly

English

Hard Skills

Other Skills

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Collections
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Microsoft Excel
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Microsoft PowerPoint
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Microsoft Word
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Communication
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Analytical Skills
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Teamwork
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Organizational Skills
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Social Skills

Roles & Responsibilities

Solid understanding of SAP/DoD end-to-end Order to Cash processes, including Reimbursable and Advance Sales Orders, Resource Related Billing, Purchase Requests and Purchase Orders, Accounts Receivable Collections, Status of Funds Financial Reporting, and related reporting via Business Objects.
Experience supporting DoD ERP implementations or large-scale SAP deployments with end-user training and break/fix issue resolution.
Strong communication, interpersonal, and organizational skills with the ability to train end-users and collaborate with stakeholders at all levels; strong analytical and self-directed work style.
Proficiency with Microsoft Office (Excel, Word, PowerPoint) and Power BI; familiarity with G-Invoicing and experience with two or more software implementations.

Requirements:

Provide SAP Sales and Distribution (SD)/Reimbursable functional support for the Army GFEBS Program.
Coordinate with end-users, functional and/or technical representatives to resolve help desk tickets.
Analyze issues/tickets for common themes and drive training or business process improvements.
Generate Business Objects (BOBJ) reports to present metrics to leadership and proactively monitor organizational reports to identify issues and opportunities.

SMX

Information Technology & Services

About SMX

SMX is a global technology and advanced engineering provider specializing in Cloud Solutions, C5ISR, and Advanced Engineering / IT. Our tradition of delivering innovative, technical solutions dates back to 1995, however, you may know us better by one of our legacy company names: Trident Technologies, Smartronix, Datastrong, or C2S Consulting Group. With the support of OceanSound Partners, our private equity investment sponsor, we began operating as one business starting in 2019 and became SMX in 2021. We operate in close proximity to our clients around the globe and have core locations in Alabama, California, the DC Metro, Florida, Hawaii, Maryland, and Massachusetts. Today, as SMX, we are one team and together empower government and commercial enterprises to become more effective, innovative, and resilient, no matter what challenges they face. SMX offers competitive benefits, excellent work environments, and growth opportunities for our employees while continuing to expand operations and support our communities. We have more than 25 years of rapid and consistent growth with continuous recognition as an employer-of-choice technology company. In addition, we have earned coveted industry quality and business certifications; have a strong commitment to business partnerships, ethics, compliance, and sustainability; and have a multitude of premier contracting vehicles. The combination of these attributes allows us to provide sound, repeatable business solutions yet remain flexible and agile to quickly adapt to specific customer requirements. Committed to ensuring the highest levels of customer satisfaction, SMX is structured around the programs and technologies we support to provide optimal and seamless operations. We have maintained a reputation for excellence, helping to assure the missions of our Department of Defense, Public Sector, Fortune 1000, and other Government and commercial customers.

Company type: Large

Industry: Information Technology & Services

Founded: 2018

Company size: 1001 - 5000

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Job description

cBEYONData + SMX's support consultants work with our clients to support their large-scale SAP implementations. In this role, you will work closely with end users to provide production support (training & break/fix) and will work closely with internal and external stakeholders to proactively identify problems and provide recommended courses of action. The ideal candidate will have prior DOD experience, ERP experience, and/or Systems Implementation experience and be familiar with E2E DOD Order to Cash business processes. This is a remote position.

Essential Duties & Responsibilities

Provide SAP Sales and Distribution (SD)/Reimbursable functional support for the Army GFEBS Program
Coordinate with end-user, functional and/or technical representatives to resolve help desk tickets
Analyze issues/tickets for common themes to be addressed via training or business process improvements
Generate Business Objects (BOBJ) reports to generate and present metrics to leadership.
Proactively monitor organizational reports to identify issues or areas for improvement and development

Required Skills/Experience

Solid understanding of SAP/DoD end-to-end Order to Cash processes:
- Reimbursable and Advance Sales Orders
- Resource Related Billing
- Purchase Requests and Purchase Orders
- Accounts Receivable Collections
- Status of Funds Financial Reporting
- Generating and customizing Business Object Reports
- Direct Reimbursable Authority, Automatic Reimbursable Authority and Funded Reimbursable Authority
- Economy Act Orders and Project Orders
Strong professional, interpersonal, and organizational skills
Excellent communication skills at all organizational levels to articulate customer needs, changes necessary, how to train end-users, etc.
Ability to demonstrate strong analytical skills
Ability to be self-directed in the completion of individual work assignments
Customer service personality with ability to working collaboratively with others

Desired Skills/Experience

Involved in two (2) or more software implementations
Experience with G-Invoicing
Proficiency with Microsoft Office, specifically Excel, Word, and PowerPoint, experience with Microsoft Power BI

Application Deadline: May 31, 2026

#LI-SA1

The SMX salary determination process takes into account a number of factors, including but not limited to, geographic location, Federal Government contract labor categories, relevant prior work experience, specific skills, education and certifications. At SMX, one of our Core Values is to Invest in Our People so we offer a competitive mix of compensation, learning & development opportunities, and benefits. Some key components of our robust benefits include health insurance, paid leave, and retirement.

The proposed salary for this position is:

$85,000—$145,000 USD

At SMX®, we are a team of technical and domain experts dedicated to enabling your mission. From priority national security initiatives for the DoD to highly assured and compliant solutions for healthcare, we understand that digital transformation is key to your future success.

We share your vision for the future and strive to accelerate your impact on the world. We bring both cutting edge technology and an expansive view of what’s possible to every engagement. Our delivery model and unique approaches harness our deep technical and domain knowledge, providing forward-looking insights and practical solutions to power secure mission acceleration.

SMX is an Equal Opportunity employer including disabilities and veterans.

Selected applicant may be subject to a background investigation and/or education verification.

SMX does not sponsor a new applicant for employment authorization or immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer).

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