This is a great opportunity for a committed and driven Director of Business Development to build and lead a high-performing team, while establishing clear outbound processes and performance expectations. This is a high-impact role with direct influence on revenue growth and overall go-to-market execution.
Company Profile:
Our client in the U.S. provides a 24/7 front desk solution built specifically for senior care. Home care agencies and post-acute facilities to instantly respond to every inquiry, automatically qualify leads, and schedule interviews, tours, and consultations directly onto the calendar—without adding workload to their teams.
As they continue to expand their Philippine-based team, they are looking to hire a Director of Business Development to join the team and play a key role to lead outbound growth and build a high-performing Sales Development team.
Duties and Responsibilities:
SDR Team Leadership
- Manage and coach a team of outbound SDRs
- Monitor daily activity metrics including calls, meetings scheduled, and qualification rates
- Conduct regular coaching sessions to improve messaging, objection handling, and conversion rates
- Ensure SDRs consistently meet performance expectations
Outbound Strategy
- Develop and refine outbound calling strategies to reach decision makers in senior care organizations
- Identify target markets, account segments, and prospect lists
- Improve scripts, messaging, and outreach processes
Pipeline Development
- Ensure SDRs generate a consistent volume of qualified meetings for the sales team
- Track meeting quality and conversion into sales opportunities
- Partner with Account Executives to ensure meetings meet qualification standards
BANT Qualification Oversight
- Ensure all SDR-scheduled meetings meet BANT qualification standards
- Validate budget, authority, need, and timeline before handoff to sales
- Maintain strong qualification discipline to protect sales team time
Performance Management
- Track SDR KPIs including calls per day, meetings booked, meeting quality, and show rates
- Identify performance gaps and implement coaching or process improvements
Sales and Marketing Collaboration
- Partner with marketing to improve targeting and outbound messaging
- Share insights from outbound conversations to refine positioning
- Identify new verticals or segments with strong demand
PERFORMANCE EXPECTATIONS
- Build and maintain a consistent outbound meeting pipeline
- Drive high SDR activity levels and accountability
- Ensure meetings are properly qualified before reaching sales
- Continuously improve outbound conversion rates
***Success in this role will be measured by the volume and quality of meetings delivered to the sales team and overall SDR team performance.
WHAT SUCCESS LOOKS LIKE
Within the first 90 days, you will:
- Establish clear outbound processes and performance expectations
- Improve SDR call-to-meeting conversion rates
- Ensure meetings delivered to sales are consistently well-qualified
- Build a repeatable outbound motion that drives steady pipeline growth
Requirements
- 5 years of experience in managing SDR or business development teams
- 5-10 years of experience in sales or business development
- Experience working with a US client
- Proficiency in HubSpot, and other major CRM tools such as Salesforce
- Strong background in outbound sales and pipeline generation
- Experience building or scaling SDR teams
- Deep understanding of sales qualification frameworks such as BANT
- Ability to analyze performance metrics and improve team outcomes
- Strong leadership, coaching, and communication skills
- Experience working in fast-paced, metrics-driven environments
- High English proficiency
Advantageous or Nice-to-Have Skills/Experience:
- Prior experience in the same or a related industry is highly preferred, particularly candidates familiar with the US healthcare sector.
- Experience in B2B SaaS
- Familiarity with healthcare or senior care technology
- Experience in high-volume outbound sales environments
- BANT Qualification
Job Type: Permanent
Employment Type: Full-time - Contractor
Schedule: Monday to Friday, 9pm to 6am Manila time (9am to 6pm EST), inclusive of 1 hour break
Location: Work from home
Industry: Healthcare
