Epic Cadence & Prelude Analyst

Epic Prelude and Cadence Analyst

The Epic Prelude and Cadence Analyst II is responsible for the design, configuration, testing, and optimization of Epic Prelude and Cadence workflows. This role applies a deep understanding of patient access, scheduling, and front-end revenue cycle processes to create scalable and compliant solutions that enable reliable and efficient operations. The Analyst II collaborates with patient access leadership, technology, and cross-application Epic teams to ensure all Prelude and Cadence configurations support operational excellence, efficiency, and a positive end-user and patient experience.

Responsibilities:

• Responsible for the design, build, and configuration of Prelude and Cadence functionalities from workflows, and system integrations
• Conduct thorough testing of all build and configuration changes to ensure accuracy, stability and performance
• Performs analysis and optimization of system workflows and processes
• Lead project life-cycle management efforts, including planning and execution
• Utilize process metrics to drive performance, use opportunities to improve system performance, and develop associated documentation
• Collaborate with stakeholders to drive system improvements and enhancements
• Test and validate changes to secure system functionality for enhancements or regularly scheduled upgrades prior to promotion to production
• Generate and update appropriate documentation as per policy and procedure including requirements, specifications, change control, end user documentation
• Maintain current knowledge of technology by attending appropriate continuing education training
• Monitor operational KPIs (eg registration accuracy, wait times, patient throughput) and maintain change control documentation
• Participates in integrated, interdisciplinary committees, and team meetings as assigned
• Participates in new implementation and installation project teams
• Mentor other analysts, establishing configuration standards and reusable components
• Independently troubleshoots, researches, and solves technically challenging problems
• Logs, tracks, and resolves issues, and coordinates system changes per change control policies
• Document configuration, decision logic, and validation evidence to meet HIPAA, JCAHO, and other regulatory and audit requirements
• Provide effective support for critical system issues, including on-call support for onsite and offsite locations.

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