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Federal Service Manager

Key Facts

Remote From: 
Full time
Mid-level (2-5 years)
English

Other Skills

  • Sales
  • Program Management
  • Supervision
  • Non-Verbal Communication
  • Leadership
  • Customer Service
  • Organizational Skills
  • Detail Oriented

Roles & Responsibilities

  • Minimum of three years of leadership experience
  • Three years of increasingly responsible experience in healthcare settings (clinic, nursing home, or hospital)
  • Bachelor's degree preferred
  • Excellent written and verbal communication skills, strong organizational abilities, and attention to detail; ability to travel locally up to 30-60%

Requirements:

  • Lead and oversee the delivery of services to specified clients and organizations; establish and communicate clear expectations on the roles and responsibilities of the Mountain Pacific team to clients; ensure client expectations are met with a high degree of customer satisfaction
  • Supervise Regional Supervisors, Quality Improvement Advisors, and/or Quality Improvement Assistants depending on volume of work; meet internal and external metrics associated with assigned contracts
  • Partner with Federal stakeholders to ensure strong performance and alignment of federally funded programs across the Mountain Pacific region
  • Oversee day-to-day functions and operations, ensuring alignment with the organization's business objectives and execution of departmental goals and service delivery

Job description

Mountain Pacific was established in Montana, in 1973. Mountain Pacific is a nonprofit organization that partners within our communities to provide solutions for better health. Through federal, state and commercial funding and partnerships, we bring national public health priorities to the local, state or regional level, leveraging our dynamic staff members’ wide range of expertise to advance better health and health care services.

If you are passionate about improving health outcomes and have the skills and experience to contribute, we are committed to making your unique situation fit into our culture.


We have an opening for a
Federal Service Manager

This position will be responsible to lead and oversee the delivery of services to specified clients and organizations. As such this position is responsible for establishing and communicating clear expectations on the roles and responsibilities the Mountain Pacific team has to the client of the services Mountain Pacific will provide; ensures client expectations are met with a high degree of customer satisfaction. This position will supervise Regional Supervisors, Quality Improvement Advisors, and/or Quality Improvement Assistants depending on volume of work. This position is responsible for meeting internal and external metrics associated with assigned contracts. 

 
The Federal Service Manager will partner closely with Federal stakeholders to ensure strong performance and alignment of federally funded programs across the Mountain Pacific region. This is a highly visible, hands-on role requiring proven expertise in project management, sales and marketing, and a comprehensive understanding of federal contracts, regulations, and guidelines. As a manager this position oversees day-to-day functions and operations ensuring alignment with the organization’s business objectives and execution of the departmental goals and service delivery.  
 
The Federal Service Manager is a full-time remote position. The successful candidate would have excellent written and verbal communication, organizational skills, and attention to detail. A minimum of three (3) years’ experience in leadership experience and three (3) years of increasingly responsible experience in healthcare, clinic setting, nursing home, or hospital. A bachelor's degree is preferred. This position requires local travel up to 30-60%. The target compensation for this position is $102,000 - $136,000 a year.

At Mountain Pacific we offer a robust benefits package!
  • 401(k) with an automatic 3% employer contribution
  • Medical, Dental, Vision, Life, Flex Spending Account, Dependent Care Flex, and Health Saving Account
  • Paid Vacation, Sick, Holiday, Short-Term Disability and Long-Term Disability Leave
  • And much more!

The first review of candidates will be on April 8, 2026, and continually reviewed every 5 days after. You may apply electronically or by emailing your letter of interest to [email protected]. Learn more about the company by visiting our website at www.mpqhf.org

Mountain Pacific is an equal opportunity employer and utilizes Simpliverified. We welcome applications from all qualified individuals, regardless of age, race, color, religion, sex, national origin, marital status, disability, veteran status, sexual orientation, or any other characteristic protected by law. We are committed to providing a safe, productive, and professional work environment that promotes the dignity and well-being of every employee.

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