OSC EdgeTech, LLC is seeking a talented Infrastructure Team Lead to join the team.
OSC EdgeTech is a wholly owned subsidiary of Cook Inlet Region, Inc. (CIRI), an Alaska Native Corporation proudly owned by over 9,400 Shareholders. OSC EdgeTech was created to deliver agile, responsive IT solutions to meet the evolving needs of federal and defense customers. As an SBA-certified 8(a) entity with a Facility Clearance (FCL), OSC EdgeTech streamlines the acquisition process while maintaining the trusted quality, security, and innovation that define OSC Edge.
Cook Inlet Region, Inc., also known as CIRI, is one of 12 land-based Alaska Native regional corporations created pursuant to the Alaska Native Claims Settlement Act (ANCSA). CIRI’s regional boundaries roughly follow the traditional Dena’ina territory of Southcentral Alaska. CIRI was incorporated on June 8, 1972, and is owned today by a diverse group of more than 9,500 Shareholders who live in Alaska and throughout the world.
OSC EdgeTech offers excellent benefits for eligible employees. Benefits include paid holidays, paid time off, 401K with employer match, dental, vision, health insurance plans, as well as life and disability benefits.
Position Overview
The Infrastructure Team Lead will manage and direct a specialized team of engineers responsible for enterprise-level Backup, Storage, VMware, Nutanix, and Citrix environments in support of government operations. This role is technical and leadership-oriented, requiring the ability to get hands-on with complex infrastructure challenges while simultaneously interfacing with government stakeholders, senior leadership, and solution architects. The ideal candidate is a natural communicator, a disciplined project manager, and a seasoned technologist who can bridge the gap between operational execution and strategic direction.
This position is open to internal OSC EdgeTech employees only.
Major Activities
- Lead, mentor, and develop a team of infrastructure engineers spanning Backup/Recovery, Storage, VMware, Nutanix, and Citrix disciplines.
- Assign tasks, set priorities, and manage workloads to ensure SLA adherence and mission continuity.
- Conduct regular 1:1s and technical coaching sessions with team members.
- Foster a collaborative team culture with emphasis on accountability, documentation, and continuous improvement.
- Provide technical leadership and escalation support for enterprise backup/recovery solutions and storage infrastructure management (e.g., NetApp, CommVault, Nutanix).
- Serve as subject matter expert (SME) for VMware vSphere/vCenter environments.
- Direct the deployment, configuration, and optimization of Nutanix HCI clusters.
- Manage Citrix Virtual Apps and Desktops (CVAD) infrastructure and end-user performance.
- Develop and validate technical solutions in coordination with the Solutions Architect to ensure alignment with enterprise standards and DoD requirements.
- Participate in architecture reviews, design sessions, and technology roadmapping with the Solutions Architect.
- Interface directly with government customers, contracting officers, and program managers as a technical point of contact.
- Represent the infrastructure team in formal briefings, program reviews, and status meetings with government leadership.
- Translate complex technical information into clear, concise communications appropriate for non-technical government audiences.
- Manage and respond to government data calls, technical inquiries, and ad hoc reporting requests.
- Compile, maintain, and present operational reports, dashboards, and infrastructure health charts for upper management and government personnel.
- Define, track, and report on Key Performance Indicators (KPIs) for system uptime, incident resolution, backup success rates, and capacity utilization.
- Ensure the team meets or exceeds all contractual and organizational performance standards.
- Develop and maintain metrics-driven documentation to support compliance audits, CDRLs, and program reviews.
- Develop low-level project plans, work breakdown structures (WBS), and implementation schedules for infrastructure initiatives.
- Coordinate across teams, vendors, and government stakeholders to ensure on-time, on-scope delivery of infrastructure projects.
- Identify and manage risks, dependencies, and issues; escalate appropriately with recommended mitigations.
- Maintain project documentation including SOPs, runbooks, as-built diagrams, and change control records.
- Serve as the liaison between the infrastructure team and the enterprise architecture function to ensure technical solutions align with the broader IT strategy.
Knowledge/Skills/Abilities
- Deep working knowledge of enterprise virtualization platforms (e.g. VMware vSphere/vCenter, vSAN, VMWare HCI, Nutanix)
- Hands-on expertise with Citrix Virtual Apps and Desktops (CVAD), Citrix ADC, StoreFront, and Workspace Environment Management (WEM)
- Familiarity with enterprise storage technologies including SAN/NAS, NetApp ONTAP, Dell EMC Avamar Virtual Edition (AVE), Pure Storage, iSCSI, and Fibre Channel
- Strong understanding of DoD compliance frameworks including RMF, STIGs, and NIST 800-53
- Knowledge of ITIL practices including change management, incident management, and problem management
- Ability to develop, track, and present KPIs, dashboards, and infrastructure health metrics using enterprise monitoring and observability tools ( SolarWinds, vRealize Operations, Nutanix Prism Pro, and Citrix Director)
- Ability to develop and manage documentation and project plans, including WBS, implementation schedules and risk registers.
- Strong documentation skills, including development of SOPs, as-built diagrams, and CDRL-formatted deliverables, and CDRL compliant deliverables alignted to government contracting requirements.
- Ability to communicate complex technical concepts clearly through executive-level briefings, written reports and data-driven presentations for government customers and sr. leadership.
- Demonstrated ability to lead, mentor, and develop a multi-discipline engineering team
- Strong organizational ability to manage competing priorities across team workloads, project timelines, and operational demands
- Ability to coordinate effectively across internal teams, government personnel, vendors, and enterprise architects
- Capable of escalating issues with sound judgment, recommended mitigations, and appropriate urgency
- Good interpersonal skills: ability to work effectively and cooperatively with all levels of management and staff, affiliated-company employees as well as outside business associates; exhibits a professional manner in dealing with others.
- Work independently, as well as on a team and with minimal supervision.
- Proficient using Microsoft Office products, such as Word, Excel and PowerPoint, and industry-standard computer software and databases.
- High degree of sensitivity regarding confidential information.
Physical Abilities
- Ability to sit for extended periods.
- Ability to work in confined rack spaces.
- Sufficient fine motor skills for the use of computers, calculators with an ability to withstand repetitive keyboarding for extended periods of time.
- Visual and communications ability are adequate to perform the essential functions of the job.
- Ability to walk, stand, kneel, bend and twist at the waist on an occasional basis.
- Ability to reach below shoulder height with regular frequency (desk position) and at or above shoulder height on occasion.
- Ability to push, pull, carry and lift objects weighing up to 50 pounds on a regular basis, and greater weights on an occasional basis.
Required Qualifications
- Bachelor's degree in Computer Science, Information Technology, or a related field OR equivalent combination of education and experience
- 7+ years of progressive IT infrastructure experience with a minimum of 2 years in a team lead or supervisory role
- Demonstrated hands-on expertise in two or more of the following: VMware, Nutanix, Citrix, enterprise Backup, or enterprise Storage
- Active DoD Secret clearance (or ability to obtain)
Preferred Qualifications
- VMware Certified Professional (VCP) — Data Center Virtualization
- Nutanix Certified Professional (NCP)
- Citrix Virtual Apps and Desktops certification (CCA-V or higher)
- ITIL v4 Foundation or higher
- Project Management Professional (PMP) or equivalent
- Experience working within DoD RMF, STIG implementation, NIST 800-53, or CMMC compliance environments
- Experience with enterprise monitoring platforms such as SolarWinds, vRealize Operations, or Nutanix Prism Pro
- Prior experience working directly embedded with or supporting a government program office
E-Verify:
OSC EdgeTech participates in E-Verify. We will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.
Reasonable Accommodation:
OSC EdgeTech, LLC will provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with OSC EdgeTech, LLC or any of its subsidiaries, please email recruiting@ciri.com.
