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Active Directory / Entra ID Customer Engineer

Roles & Responsibilities

  • 15+ years of overall IT experience
  • 7+ years hands-on experience in Active Directory Federated Services, Entra ID B2C/External Identities, Zero-Trust architecture, Graph API, Entra Workload Identities, Windows Server 2016-2025, Entra Identity Governance (Verified ID), and tenant-to-tenant migrations
  • Deep understanding of Active Directory, ADDS, and Azure Active Directory (Entra ID) architecture
  • Strong written and verbal communication skills with ability to explain complex technical concepts to business leaders and stakeholders

Requirements:

  • On-Demand Assessments – Active Directory (AD), AD Security, and Entra ID health checks
  • WorkshopPLUS facilitation – AD Troubleshooting, Microsoft Entra Hybrid Identity, Identity Fundamentals
  • Recovery Services – Lead Active Directory Recovery engagements
  • Architecture & Optimization – Design secure cloud identities, migrate and protect applications with Entra; tune Entra Identity Protection and Advanced Conditional Access policies

Job description

Overview:

We have immediate opportunities for an Active Directory / Entra ID Expert to join our growing Customer Engineer (CE) team. These are full-time roles with comprehensive benefits. As a CE, you’ll work with Fortune-1000 enterprises, guiding them to a healthy, secure identity posture across hybrid and cloud environments.

Responsibilities:
  • On-Demand Assessments – Active Directory (AD), AD Security, and Entra ID health checks
  • WorkshopPLUS facilitation – AD Troubleshooting, Microsoft Entra Hybrid Identity, Identity Fundamentals
  • Recovery Services – Lead Active Directory Recovery engagements
  • Architecture Services – Design secure cloud identities, migrate & protect applications with Entra
  • Blocker Mitigation & Optimization – Tune Entra Identity Protection and Advanced Conditional Access policies
  • Act as the primary technical contact, providing visibility and advanced problem resolution to executive-level stakeholders
Qualifications:
  • 15+ years of overall IT experience
  • 7 + years of hands-on experience in Active Directory Federated Services, Entra ID B2C/External Identities, Zero-Trust architecture, Graph API, Entra Workload Identities, Windows Server 2016-2025, Entra Identity Governance & Verified ID, tenant-to-tenant migrations
  • Deep understanding of Active Directory, ADDS. and AAD architecture - EntraID
  • Ability to collaborate with cross-functional teams and advise stakeholders from engineers to CIOs.
  • Strong written and verbal communication skills for presenting complex technical concepts to business leaders.

Any of the following preferred certifications -

  • Microsoft Certified Systems Engineer (MCSE)
  • Microsoft Certified: Identity & Access Administrator Associate
  • Microsoft Certified: Cybersecurity Architect Expert
  • Microsoft Certified Trainer
Pay Range: USD $90,000.00 - USD $110,000.00 /Yr.

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