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Principal Technical Program Manager

Role overview

Qualifications

  • Bachelor’s degree or equivalent years of experience and/or certification in Computer Science, Engineering, or a related field
  • 7+ years of technical product or program management experience, and experience working directly with engineering teams
  • 5+ years of software development experience
  • 7+ years of hands-on work managing complex technology projects experience

Responsibilities

  • Experience managing programs across cross functional teams, building processes and coordinating release schedules
  • Strategically lead the planning, scheduling, and execution of project timelines and milestones for CMT product releases, ensuring alignment with company-wide strategic objectives
  • Champion cross-functional collaboration among senior leaders within software engineering, product management, and customer success teams to ensure seamless and efficient release processes at a strategic level
  • Architect and advocate for advanced release management procedures and best practices to enhance efficiency, quality, and scalability of releases across the organization

About the company

Cambridge Mobile Telematics logo

Cambridge Mobile Telematics

Cambridge Mobile Telematics' (CMT) mission is to make the world’s roads and drivers safer. Since its first product launch in 2012 that pioneered mobile usage-based insurance, CMT has become the world’s leading telematics and analytics provider for insurers, rideshares, and fleets. CMT’s DriveWell platform uses mobile sensing and behavioral science to measure driving risk and incentivize safer driving, while its Claims Studio reduces the claims cycle time with real-time crash detection, crash reconstruction, and damage assessment using telematics and artificial intelligence. CMT has over 50 active programs with insurers and other partners, improving safety for millions of drivers every day around the world. Started based on research at MIT and backed by the SoftBank Vision Fund to fuel its rapid growth, CMT is headquartered in Cambridge MA. To learn more, visit www.cmtelematics.com and follow CMT on Twitter @cmtelematics.

Company details

Company typeSME
Company size201 - 500

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Job description

Cambridge Mobile Telematics (CMT) is the world’s largest telematics service provider. Its mission is to make the world’s roads and drivers safer. The company’s AI-driven platform, DriveWell Fusion®, gathers sensor data from millions of IoT devices — including smartphones, proprietary Tags, connected vehicles, dashcams, and third-party devices — and fuses them with contextual data to create a unified view of vehicle and driver behavior. Auto insurers, automakers, commercial mobility companies, and the public sector use insights from CMT’s platform to power risk assessment, safety, claims, and driver improvement programs. Headquartered in Cambridge, MA, with offices in Budapest, Chennai, Seattle, Tokyo, and Zagreb, CMT measures and protects tens of millions of drivers across the world every day. 

CMT is seeking a highly skilled and motivated Principal Technical Program Manager to independently lead broad cross-organization efforts from the early stages through release. You will be responsible for coordinating the release activity and assembly for all CMT product lines. Our products are central to our mission, supporting safer drivers and safer roads by integrating seamlessly with a wide range of applications and services. Your leadership will ensure the timely and efficient delivery of our technology to partners and customers, impacting and enhancing safety on a global scale. 

You will be responsible for influencing organization roadmap priorities, system owners, team composition, and technical direction. You will represent difficult trade-off decisions and debates clearly to senior leaders to help them understand options. You will be able to identify when a solution requires additional technical guidance or unlocks powerful capabilities. You will manage cross-functional and cross-organization communication to ensure all stakeholders are informed, and needs are aligned. You will guide the technical direction to deliver solutions that meet CMT’s high standards for customer satisfaction, efficiency, stability, extensibility, simplicity, and operational excellence. 

CMT is looking for a collaborative, customer-committed, and creative Principal Technical Program Manager I who wants to join us in making roads safer by making drivers better! 

Responsibilities: 

  • Experience managing programs across cross functional teams, building processes and coordinating release schedules 
  • Strategically lead the planning, scheduling, and execution of project timelines and milestones for CMT product releases, ensuring alignment with company-wide strategic objectives 
  • Champion cross-functional collaboration among senior leaders within software engineering, product management, and customer success teams to ensure seamless and efficient release processes at a strategic level 
  • Architect and advocate for advanced release management procedures and best practices to enhance efficiency, quality, and scalability of releases across the organization 
  • Provide executive-level coordination with internal and external stakeholders to synchronize product release plans with overarching product roadmaps and strategic goals 
  • Oversee risk management strategies and resolution processes that affect release scope, schedule, and quality, ensuring robust contingency planning 
  • Serve as a primary communication liaison with senior management, external partners, and stakeholders, offering high-level updates, strategic insights, and solutions related to product releases
  • Lead compliance and security strategy throughout the release process, ensuring adherence to legal, regulatory, and security requirements at an organizational level 
  • Spearhead initiatives to continuously assess, innovate, and enhance the release process, supporting the rapid and safe deployment of new features and updates, while fostering a culture of excellence and continuous improvement
  • Complete any additional tasks as they arise 

Qualifications: 

  • Bachelor’s degree or equivalent years of experience and/or certification in Computer Science, Engineering, or a related field 
  • 7+ years of technical product or program management experience, and experience working directly with engineering teams 
  • 5+ years of software development experience 
  • 7+ years of hands-on work managing complex technology projects experience
  • Expertise in software development lifecycles, agile methodologies, and continuous integration/continuous deployment (CI/CD) processes at a strategic level 
  • Exceptional leadership qualities, with the ability to inspire, motivate, and guide senior teams towards achieving strategic objectives 
  • Demonstrated ability to operate effectively in a fast-paced, dynamic environment, leading cross-functional senior teams and navigating complex organizational structures
  • Advanced experience with mobile technologies and platforms, with a strong understanding of the technical and market dynamics of the mobile ecosystem 
  • Strong analytical, strategic thinking, and problem-solving skills, coupled with an intense focus on quality and detail 
  • Proven capability to communicate complex technical and strategic concepts to a range of audiences, including executive leadership

Nice to Haves: 

  • Master's degree 
  • Experience translating customer requirements or contractual commitments into coordinated engineering, product, and delivery plans 
  • Experience driving cross-functional programs across machine learning, software engineering, product management, and customer-facing teams 
  • Familiarity with ML- or data-driven product development, including model readiness, data dependencies, experimentation, and operational rollout 
  • Experience building scalable program governance processes, including intake, prioritization, dependency management, and executive risk reporting 
  • Experience delivering complex technical initiatives with external stakeholders, including milestone tracking, status communication, and scope management 
  • Experience operating in compliance-, security-, or policy-sensitive technical environments
  • Demonstrated success leading distributed teams across time zones and organizational boundaries
  • Strong written communication skills for executive updates, customer reviews, and program decision-making

Compensation and Benefits: 

  • Fair and competitive salary based on skills and experience, and annual performance bonus 
  • Equity may be awarded in the form of Restricted Stock Units (RSUs) 
  • Medical, Dental, Vision and Life Insurance, matching 401k, short-term & long-term disability and parental leave 
  • Unlimited Paid Time Off including vacation, sick days & public holidays 
  • Flexible scheduling and work from home policy depending on role and responsibilities

Base Salary Range

  • The base salary range for this position is: $124,000 to $155,000. This range is specifically for Cambridge, MA

Additional Perks: 

  • Feel great working to improve road safety around the world! 
  • Join one of our many employee resource groups including Black, AAPI, LGBTQIA+, Women, Book Club and Health & Wellness
  • Extensive wellness, education and employee assistance programs
  • CMT will do all that is possible to support our employees and create a positive and inclusive work environment for all!

Commitment to Diversity and Inclusion: 

At CMT, we believe the best ideas come from a mix of backgrounds and perspectives. 

We are an equal-opportunity employer committed to creating a workplace and culture where everyone feels valued, respected, and empowered to bring their unique talents and perspectives. Diversity is essential to our success, and we actively seek candidates from all backgrounds to join our growing team. 

We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability state. CMT is headquartered in Cambridge, MA. To learn more, visit www.cmtelematics.com and follow us on X @cmtelematics.

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Marcus Rivera

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