Are you ready to step in and transform operational chaos into seamless efficiency?
Do you have an eye for detail that ensures nothing slips through the cracks?
Can you handle high-volume administrative tasks while keeping an overview of critical case progress?
Are you the assertive organizer who can streamline workflows and enable the leadership team to focus on high-value work?
Final question: When faced with a challenge, do you get excited or run away?
** IMPORTANT: TO APPLY **
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Ferguson Law Group is a leading law firm renowned for its deep expertise in trust and estate litigation across California. With practice areas spanning trust contests, trustee theft, and fiduciary litigation, the firm handles complex legal challenges with strategic precision. Under the leadership of Principal Attorney Adam Ferguson, the firm not only resolves legal conflicts but also preserves legacies and protects family wealth.
Our mission is to serve clients with empathy and excellence, often during some of the most challenging times in their lives. Based in Silicon Valley, we extend our reach throughout California’s Bay Area, Orange County, and beyond, representing clients in high-stakes estate disputes and administering extensive trusts and estates. At Ferguson Law Group, it's not just about legal representation; it's about protecting what matters most to our clients.
The Operations Coordinator role at Ferguson Law Group exists to transform the efficiency of our legal operations. As a new position driven by operational overload at the partner level, this role is essential in supporting the firm’s mission to provide exceptional client service and streamlined legal processes. The ideal candidate will ensure cases are meticulously tracked and administrative burdens are alleviated, allowing our attorneys to focus on strategic legal work and client advocacy.
What you’ll do:
- Case Tracking & Workflow Management: Regularly review case files and track the progression of cases to ensure all steps are completed on time and communication is maintained.
- Internal Accountability Driver: Act as the organizational engine by following up with attorneys and paralegals to ensure tasks are completed and progress is made.
- Administrative Backend Support: Manage high-volume communications, including email organization, file management, and phone record tracking, to maintain a streamlined administrative process.
- Meeting Participation & Reporting: Attend case meetings to provide detailed updates on case status, highlight gaps, and recommend next steps.
- Cross-Functional Collaboration: Work across various teams within the firm, including attorneys and administrative staff, to ensure seamless operational integration.
- Role Evolution & Gap Filling: As the role develops, identify inefficiencies, take on additional tasks, and expand into broader operational responsibilities.
What we’re looking for:
- Relevant Experience: Background in operations or administrative roles, including experience as an executive assistant, project coordinator, or in case tracking and workflow management (legal experience not required).
- Attention to Detail: Must be detail-obsessed, able to scan files, and identify any missed steps to prevent oversights.
- Organizational Ability: Demonstrates strong organizational skills to manage multiple moving parts independently.
- Follow-Through: High level of follow-through to ensure all tasks and processes complete successfully.
- Systems Thinking: Comfortable with workflows and able to track process steps logically to ensure all organizational systems function optimally.
- Assertiveness: Capable of professionally calling out missed work and comfortable driving accountability within the team.
- Executive Functioning: This role requires strong executive functioning skills, including the ability to organize, prioritize, and track multiple moving pieces with precision.
- Self-Starter: Proactive in identifying gaps and creating structures within a flexible and evolving role.
Why you should work here:
- Autonomy and Impact: Enjoy the autonomy to shape operational processes and directly contribute to the firm’s efficiency and client satisfaction.
- Exposure to Leadership: Work closely with leadership and have a broad view of the firm’s operations, contributing significantly to team success.
- Growth Opportunities: Potential to grow and define the scope of the role, expanding responsibilities as needed.
- Meaningful Work: Be part of a firm dedicated to protecting family legacies and resolving critical legal disputes, deeply affecting clients’ lives positively.
Additional perks:
- Work Structure: This role will likely begin part-time (approximately 20 hours per week) with a clear and defined path to full-time as the role expands and demonstrates impact.
- Remote Work: Enjoy a 100% remote work setup with flexible hours to manage personal and professional life effectively.
- Competitive Compensation: Salary structure flexible according to candidate experience, ensuring fitting compensation for the right talent.
- Comprehensive Benefits: Future offers to include health insurance, retirement plans, PTO, and other benefits being evaluated to fit remote workers.
If you are a proactive, detail-oriented professional eager to make a substantial impact on a high-performing team, we invite you to apply for the Operations Coordinator role at Ferguson Law Group. Join us in our mission to deliver unparalleled legal services and operational excellence. Your expertise will be instrumental in driving the firm’s success and ensuring peace of mind for our clients. Apply today to become a catalyst for progress at our esteemed firm.
