The Data Entry Specialist position is responsible for the accurate review of repair orders & the collection of warranty rate data to assist our FileSmart team in completing warranty labor rate & parts rate increase requests
Qualified Candidates Need:
1+ years’ data entry experience
Automotive dealership experience preferred
Comfortable working with Excel, Chrome/Internet Explorer browsers, and learning proprietary software
Ability to detect patterns & trends while reviewing large amounts of data
Excellent attention to detail and organizational skills
Comfortability with talking to clients through phone & email communication
A continuous desire to learn & provide a phenomenal customer experience
Essential duties and responsibilities:
Review, fact-check and process Repair Orders for submission
Index Repair Orders and file them in the appropriate places
Enter Op Codes & repair data from Repair Orders into established spreadsheets
Establish positive rapport with employees and vendors
Make outbound calls & send emails to automotive dealers
