E01-L03 Analyst II

• Analyze, design, test, debug, and install application systems and components to meet business needs 

• Develop computer system specifications that align with organizational standards and architecture 

• Modify and enhance existing systems to correct deficiencies and improve performance and usability 

• Collaborate with users to define system goals, workflows, and scheduling requirements 

• Prepare flowcharts and diagrams to communicate system processes and logic 

• Ensure system parameters and formats are compatible with hardware/software capabilities 

• Support users by determining appropriate data sources, writing reports, or guiding system use 

• Act as the primary point of contact for application system issues, troubleshooting and resolving problems 

• Coordinate application updates and system enhancements in collaboration with stakeholders and vendors 

• Provide technical support to operational strategies aligned within your program and initiatives that optimize processes, enhance productivity, and ensure quality across all program functions 

• Ensure 100% of planned hours are worked and recorded 

• Identify and forward to your leadership any opportunities that could lead to growth within your work area 

• Analyze system and business data to assess cost, benefit, and risk for proposed solutions  

• Evaluate and challenge data sources and assumptions to ensure accuracy, consistency, and reliability of information  

• Partner with Product Managers and stakeholders to define user needs and value-driven solutions aligned to program objectives  

• Provide recommendations based on analysis to support strategic decision-making and solution direction  

• Support initiatives leveraging cloud technologies, open-source solutions, and agile development methodologies  

• Help define and track performance metrics, user impact, and expected business outcomes 

• Participate in growth efforts as requested 

• Ensure all contractual deliverables are met/exceeded to the customer's satisfaction 

• Completes personal PDP and attend Staff Meeting and Storytime (with camera on) 

• Within your program, build productive and positive professional relationships with clients 

• Execute all contract requirements as assigned in accordance with the contract specific LCAT and requirements 

• Performs other related duties as assigned 

Clearance: Active Secret Clearance 
Education and Years of Experience: Bachelor's degree and 4 years of relevant experience, or a Associate’s degree with 6+ years of relevant experience or High School diploma with 8+ years of relevant experience     

• Experience in systems analysis, debugging, and implementing application enhancements 

• Proficiency with documenting system requirements, diagrams, and technical specifications 

• Knowledge of enterprise systems architecture, workflows, and data storage practices 

• Strong interpersonal and communication skills to interact with users and technical teams 

• Analytical and problem-solving skills with the ability to recommend effective solutions 

• Google Cloud certification preferred (Google Cloud Platform – GCP) 

• Hands-on experience with SQL, business intelligence tools, or reporting software 

• Familiarity with Agile or SDLC development environments 

• Understanding of cybersecurity and data integrity principles 

• Experience working in a government or DoD-related environment 

• Certifications related to systems analysis, project management, or IT service management (e.g., CBAP, PMP, ITIL)