Key Facts

Remote From:

Anywhere

Fixed term

Senior (5-10 years)

English, German

Hard Skills

Other Skills

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Collaboration
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Communication
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Consulting
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Problem Solving

Roles & Responsibilities

5+ years of experience operating enterprise networks (WAN/LAN, routers, firewalls) in private cloud or data centre environments.
Proficiency in English and German at C1 level (spoken and written).
Proven incident response skills across routing, firewalling, connectivity, and service exposure patterns, and DNS operations with certificate lifecycle management.
Experience with observability tools (Prometheus, Grafana, Mimir, Loki) and GitOps/IaC (Terraform, OpenTofu, ArgoCD), plus ITSM tooling (Jira/JSM, Confluence).

Requirements:

Tier-3 Network and Security ownership: Resolve complex connectivity and security-related incidents, driving root cause analysis (RCA) and remediation across the network and security stack.
Operational Readiness: Ensure readiness for network/security changes by managing monitoring/alerting, validation steps, rollback strategies, and runbooks.
Technical Coordination: Collaborate with Kubernetes, Data, and Storage SMEs to resolve cross-domain production issues and application impacts caused by network constraints.
Automation: Reduce operational toil and improve stability by automating standard operational procedures and remedial processes.

Job description

This is a remote position.

This is a full-time contract position offering a daily rate. The role provides Tier-3 operational ownership for Network and Security services within an on-premises production platform, ensuring high availability and robust security enforcement for mission-critical business applications. The job title for this contract is T3 Operations Specialist – Network & Security (PID9058).

Fluent German and English (C1 level) are required.

Only occasional onsite visits in Germany.

Responsibilities

Tier-3 Network & Security Ownership: Resolve complex connectivity and security-related incidents, driving root cause analysis (RCA) and remediation across the network and security stack.
Operational Readiness: Ensure readiness for network/security changes by managing monitoring/alerting, validation steps, rollback strategies, and runbooks.
Technical Coordination: Collaborate with Kubernetes, Data, and Storage SMEs to resolve cross-domain production issues and application impacts caused by network constraints.
Automation: Reduce operational toil and improve stability by automating standard operational procedures and remedial processes.
Compliance Consulting: Advise on operational controls, including logging/monitoring evidence, access enforcement patterns, and vulnerability handling coordination.
Deployment Validation: Define and enforce quality assurance measures and documentation for deployment artifacts to ensure high-quality service delivery.
Security Enforcement: Implement logging strategies to support audit requirements and perform routine security scans to remediate vulnerabilities.

Requirements

Senior-level professional with 5+ years of experience operating enterprise networks (WAN/LAN, routers, firewalls) in private cloud or data centre environments.
Proficiency in both speech and writing in English (at least C1).
Proficiency in both speech and writing in German (at least C1).
Proven incident response skills across routing, firewalling, connectivity, and service exposure patterns.
Expertise in DNS operations and certificate lifecycle management (issuance, renewal, and rotation).
Strong background in Incident, Problem, Change, and Release governance (ITSM).
Experience with observability tools such as Prometheus, Grafana, Mimir, and Loki.
Familiarity with GitOps and Infrastructure as Code (IaC) concepts (Terraform, OpenTofu, ArgoCD) for governing deployment standards.
Expertise in modern platform operations (Kubernetes/containers) sufficient to govern technical specialists.
Experience with ITSM toolsets including Jira Service Management (JSM), Jira, and Confluence.
Eligibility Residency in the EU, EEC, UK, or Switzerland.

Benefits

As a freelancer / contractor with us, you will enjoy flexible working hours and the freedom to choose your own projects. Our platform gives you access to exciting projects in various industries and supports you in advancing your career. You'll benefit from competitive pay and a dedicated team to help you with any questions you may have. Work independently and utilise our strong network to achieve your professional goals.