Key Facts

Remote From:

Europe

Full time

Mid-level (2-5 years)

English

Hard Skills

Other Skills

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Coaching
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Operations
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Consulting
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Accountability
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Communication
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Adaptability
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Problem Solving

Gegidze

Management Consulting

About Gegidze

We are from Georgia, the country in Eastern Europe, surrounded by the high mountains of Caucasus and inhabited by the world's most creative, passionate, and hardworking nation. Oh, by the way, we are also the emerging digital hub of the world. Since 2017 we at Gegidze • გეგიძე have been delivering success to our clients across Europe in design, digital marketing & tech. We help them to innovate and outperform in the modern world. [Competences] - Staff Augmentation - Business development - Digital Marketing - Design & Production [Vision] Creative problem-solving for designing and developing great brands [Mission] Build meaningful long-term partnerships and deliver the best experience of digital services. [Our DNA] Strategic thinkers • We deliver solutions through the well-built flow of thoughts, starting from the ideation, followed by research, analyzes, testing, and finishing with the final product creation Human-centric • We believe that the only true value of the brand is & always will be human capital. Therefore we assemble our team only with top talents, who are passionate about what they do, with a clear vision and a spectacular attitude to the creation process. Self-developing • We believe in non-stop progress, pursue a constant program of self-improvement, an endless journey into new fields of knowledge and learning

Company type: Startup

Industry: Management Consulting

Founded: 2018

Company size: 51 - 200

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Job description

This is a remote position.

We are looking for a Founder Success Advisor to support and guide entrepreneurs inside a high-performance program focused on personal branding, content, and business growth.

This role goes beyond traditional customer success — you will act as a coach, strategist, and operator, helping founders stay accountable, execute effectively, and achieve measurable results. You will own a portfolio of founders and directly impact retention, upsells, and overall program success.

Your Duties:

As a Founder Success Advisor you will be responsible for:

Lead community calls and coaching sessions with founders
Drive engagement through community platforms and discussions
Conduct 1:1 follow-ups to ensure founder progress and accountability
Identify risks early and proactively solve founder challenges
Review call recordings and provide insights to leadership
Drive retention, renewals, and upsell opportunities
Collect testimonials, reviews, and case studies
Create content (Looms, FAQs, posts) to scale support
Collaborate with sales, product, and leadership teams
Support founders in implementing systems, workflows, and AI tools
Maintain clear documentation, notes, and reporting

Requirements

3+ years of experience in client success, coaching, consulting, operations, or similar roles
Strong experience working with founders, clients, or high-growth environments
Excellent communication and facilitation skills
Proven ability to retain and grow client accounts
Strong organizational and execution skills
Comfortable leading calls, coaching sessions, and communities
Experience with tools like CRM systems, Slack, Zoom, Loom, or similar
Tech-savvy, with interest or experience in AI tools and automation
Ability to work in a fast-paced, high-performance environment