Support Analyst - Pallet Team

Bring control. Protect value. Keep the system honest.

When returnable packaging works well, no one notices.
Pallets move.
Data balances.
Costs stay controlled.

This role makes that happen.

Why join?

• Step into a high‑trust, high‑impact role with real ownership

• Work as part of a tight Pallet team delivering strong results with lean resources

• Partner with experienced local and offshore colleagues

• Clear expectations, strong support, and room to grow

• Be backed to challenge, improve, and influence operations

Why this role matters

Our Pallet Team supports a national operation across multiple business units, managing millions of pallets annually and safeguarding significant asset value.

With a lean, high‑performing team in place, this role is critical to:

• Maintaining tight controls and governance

• Ensuring accurate pallet data and reconciliations

• Preventing losses before they happen - not cleaning them up later

This isn’t a passive pallet role.
It’s a control point in a complex system.

What you’re here to own

You’ll sit at the control point of our national pallet team - where accuracy, discipline, and follow‑through protect real value.

Your focus is simple and critical:

• Keep pallet and cage data clean, accurate, and defensible in 2IC

• Ensure daily movements balance, anomalies are spotted early, and reconciliations land on time

• Partner confidently with operations, customers, and our offshore pallet support team across the nation

• Bring structure to complex systems (including TollWorks) and make them work as intended

When this role is done well:

• Data exceptions drop

• Reconciliations are closed, not chased

• Risks are surfaced early - not discovered months later

• The business trusts the numbers

• You’ll audit, validate, question, escalate, and improve - because doing it right protects cost, service, and reputation.

• Over time, you become the trusted go‑to for returnable packaging control, not just someone who processes it.

How you thrive here

• Background as a Senior Pallet Controller / Pallet Manager or similar

• Hands‑on experience with pallet pooling, hire equipment or Pallet governance

• Transport, warehouse or logistics operations exposure

• Confident Excel skills (medium–high level)

• Comfortable working virtually and independently across states

• Process‑driven, proactive, and confident influencing others

>If you’re looking for a role to coast - this isn’t it.

>>If you take pride in protecting value, getting the detail right, and improving how things run - you’ll thrive here.

Ready to step into a role that keeps the Pallet engine running cleanly?
Apply now and make a measurable difference.

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/.

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

• Competitive salary above industry standards

• Upskilling, training, mentoring and more to support your career development journey

• Fun and practical employee perks and discounts

• Flexible work, including work from home

• Inclusive parental leave policy that supports all parents & carers

• Peer recognition awards acknowledge when you go above and beyond.

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other things to note

• When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.

• During the recruitment process, please keep an eye on your junk emails and spam folders for updates.

• TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.