Staff Salesforce Engineer (Agentforce & Revenue Cloud)

WHAT WE DO

Founded in 2007, Growth Acceleration Partners (GAP) is a consulting and technology services company. We consult, design, build and modernize revenue-generating software and data engineering solutions for clients. With modernization services and AI tools, we help businesses achieve a competitive advantage through technology. GAP’s remote, integrated engineering teams use end-to-end solutions to innovate and align with your business goals. We have 600+ English-speaking engineers based in Latin America and approximately 20 U.S.-based engineers. With some of the highest customer satisfaction scores in the industry, GAP’s focus is customer and employee success.

GAP is a woman-owned company headquartered in Austin Texas. We are a values-based company focused on growing our people by investing in education, onsite English classes and training in the latest technologies, including AI, data analytics and machine learning. Our goal is to provide solutions for our customers that help them achieve critical business outcomes, while enabling our GAPSters and our communities to attain long-term success.

Summary

We are seeking a highly experienced Staff Salesforce Engineer to act as a foundational technical leader and solution architect across multiple complex client engagements. In this role, you will lead solution discovery, translate intricate business requirements into highly scalable Salesforce architectures, and guide technical design sessions. As a Staff, you will mentor project teams, set industry-leading technical standards, and drive the successful delivery of implementations with a specialized focus on Sales Cloud, Service Cloud, Revenue Cloud, and Agentforce.

Education

• Bachelor’s Degree in Computer Science, Information Technology, Business Administration, or a related technical field (or equivalent extensive industry experience).

Professional Experience

• 10+ years of experience in the software engineering and IT industry, with a significant track record in Salesforce architecture, solution design, and delivery.

• Proven success in client-facing leadership roles such as a Solution Architect, Technical Lead, or Principal Consultant within a consulting or partner environment.

• Experience delivering fixed-scope or rapid implementation projects utilizing agile delivery models.

• Demonstrated history of successfully managing multiple concurrent projects with tight timelines while maintaining a high standard of architectural integrity.

Key Responsibilities

• Lead comprehensive solution discovery, technical design, and architectural sessions across multiple Salesforce clouds.

• Translate complex business requirements into scalable, maintainable, and highly optimized Salesforce solutions.

• Drive the end-to-end delivery of rapid implementation projects, facilitating stakeholder alignment and ensuring seamless go-live readiness.

• Mentor internal team members, proactively contributing to the evolution of technical standards, deployment best practices, and team collaboration.

• Oversee and support complex data imports, system connectivity, and technical integrations.

Required Technical Skills

• Core Salesforce Platform: Deep expertise in Salesforce architecture, data modeling, security and sharing, and Lightning Experience configuration.

• Key Clouds & Ecosystems: Extensive hands-on experience implementing and architecting Sales Cloud, Service Cloud, Revenue Cloud, and Agentforce.

• Automation: Advanced proficiency in standard declarative automation tools, specifically Flows, validation rules, and approval processes.

• Integrations: Strong grasp of integration best practices, including APIs, external data imports, and enterprise system connectivity.

• Certifications: Must hold the Salesforce Certified Platform Administrator certification, plus 2-3 of the following: Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant, or Platform Administrator II.

Nice to Have

• Salesforce Certified Business Analyst certification.

• Familiarity with advanced programmatic customization (Apex, LWC) to effectively guide developers, even if primarily focused on declarative architecture.

• Advanced expertise in highly specialized enterprise integration middleware (MuleSoft, Boomi, etc.).

Soft Skills

• Executive Communication: Excellent verbal and written communication skills with the ability to present complex technical concepts clearly to business stakeholders and C-level executives.

• Leadership & Mentorship: Strong ability to guide cross-functional project teams and foster a collaborative, high-performance environment.

• Adaptability: High capacity to work across disciplines and adapt quickly to unfamiliar technologies or niche client business processes.

• Strategic Multitasking: Comfort and capability in managing multiple high-stakes projects simultaneously without compromising quality.
  

At Growth Acceleration Partners, we're an equal opportunity employer committed to building a diverse and inclusive team. We value everyone's unique background, and we provide equal opportunities regardless of race, color, creed, religion, sexual orientation, gender identity, age, national origin, disability, marital status, veteran status or any other personal right protected by law. We foster a culture of belonging and strive to provide a welcoming environment where everyone feels safe to contribute and grow.