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Marketplace Account Manager

Key Facts

Remote From: 
Full time
Mid-level (2-5 years)
English

Other Skills

  • Microsoft Excel
  • Communication
  • Adaptability
  • Negotiation
  • Teamwork
  • Strategic Thinking
  • Relationship Building

Roles & Responsibilities

  • 2-4 years of sales or account management experience (B2B, eCommerce, or marketplace preferred)
  • Strong relationship-building, communication, negotiation, and influencing skills
  • Solid commercial acumen with comfort in pricing, profitability, and basic P&L concepts
  • Proficient in MS Excel

Requirements:

  • Act as primary contact for a portfolio of marketplace sellers and build trusted relationships aligned to growth
  • Advise sellers on promotions, marketing, pricing, commissions, and marketplace programs
  • Partner with Seller Success Managers and cross-functional teams to drive engagement and growth plans
  • Analyze performance, sales, and financial data to identify opportunities and recommendations

Job description

Are you a highly motivated and results driven Marketplace Account Manager? As a Marketplace Account Manager which we call a Key Account Manager-I at Best Buy, you will help sellers adapt to our platform services and regulations. You will be a trusted business advisor and provide amazing customer service.

The successful candidate is needed to be located within the Lower Mainland, BC, where we practice a remote first working model, leveraging in person interactions for strategic, collaborative, and social purposes.

Join our collaborative team as a key account manager with the marketplace team.

What you’ll do:

  • Act as primary contact for a portfolio of marketplace sellers and build trusted relationships aligned to growth.

  • Advise sellers on promotions, marketing, pricing, commissions, and marketplace programs.

  • Partner with Seller Success Managers and cross-functional teams to drive engagement and growth plans.

  • Analyze performance, sales, and financial data to identify opportunities and recommendations.

  • Coordinate merchandising/marketing initiatives and ensure timely campaign submissions.

  • Conduct business reviews, support high-potential sellers, and navigate a fast-evolving marketplace environment

What we’re looking for:

  • 2-4 years of sales or account management experience (B2B, eCommerce, or marketplace preferred).

  • Strong relationship-building, communication, negotiation, and influencing skills.

  • Solid commercial acumen with comfort in pricing, profitability, and basic P&L concepts.

  • Customer-centric, strategic mindset with ability to thrive in a fast-paced, evolving environment.

  • Proficient in MS Excel.

Why you’ll love it here:

  • Remote-first work environment.

  • Employee discounts on awesome tech from day one.

  • Health benefits and wellness program.

  • Training programs to build new and transferable skills.

About Best Buy

As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusivity and belonging and provides employees an environment where they can bring their whole selves to work.

We believe in a fair and inclusive hiring process.  We encourage you to apply if you may not meet all the requirements.

Join our amazing team!

We are looking for people just like you.

Annualized Compensation Range

$57,000.00 - $62,000.00

Starting pay offered will consider skills and experience. Your pay can grow as you build your career with us.

 

Suite 102 - 425 West 6th Avenue, Vancouver, BC V5Y 1L3

This posting is for a vacancy.

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