Key Facts

Remote From:

Full time

English

Hard Skills

HubSpot CRM Cross-Selling Account Management Cross-Functional Collaboration Customer Experience Improvement Profit-Based Sales Targets Customer Retention Demonstration Skills Account Management Account Management Customer Relationship Management Sales Reporting Microsoft Dynamics CRM Client Services Issue Management Online Communication Continuous Training

Other Skills

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Training And Development
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Non-Verbal Communication
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Active Listening
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Time Management
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Teamwork
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Social Skills
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Self-Motivation
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Coaching

Roles & Responsibilities

One to three years relevant experience in account management or sales
Experience in a SaaS B2B selling environment is ideal
Proven ability to build and maintain strong client relationships
Excellent interpersonal skills (Written and Oral Communication, Listening)

Requirements:

Maintain and grow relationships with existing clients, ensuring high levels of satisfaction and retention
Proactively identify and pursue opportunities for upselling and cross-selling AgencyBloc's solutions
In concert with Customer Success, conduct regular business reviews with clients to assess their needs, provide updates, and address any concerns
Develop and execute strategic account plans to achieve revenue targets and client success metrics

Job description

Description

The Account Manager will be a highly motivated individual responsible for nurturing existing client relationships and driving continued success with AgencyBloc's solutions. You will work with the Customer Success Team to understand client needs as they evolve their relationship with AgencyBloc. Through this journey the Account Manager will identify opportunities for growth, and ensure client satisfaction.

As a member of our Sales Team, you will be primarily supported by your Sales Manager and receive ongoing support from the entire Go-To-Market (GTM) organization to help foster your impact on the success of the organization.

Requirements

Responsibilities:

Maintain and grow relationships with existing clients, ensuring high levels of satisfaction and retention.
Proactively identify and pursue opportunities for upselling and cross-selling AgencyBloc's solutions.
In concert with Customer Success, conduct regular business reviews with clients to assess their needs, provide updates, and address any concerns.
Collaborate with internal teams (e.g., Customer Success, Support, Product) to resolve client issues and ensure a seamless client experience.
Develop and execute strategic account plans to achieve revenue targets and client success metrics.
Provide product demonstrations and training to clients as needed.
Keep accurate records of client interactions and sales activities in Hubspot.
Additional duties as assigned by your manager.

Skills/Education/Experience:

College Education is preferred but not required.
One to three years relevant experience in account management or sales.
Coachable, constant learner, naturally curious.
Experience in a SaaS B2B selling environment is ideal.
Proven ability to build and maintain strong client relationships.
Self-motivated and driven with excellent time management skills.
Excellent interpersonal skills (Written and Oral Communication, Listening).
Desire to win with a collaborative approach and coachable mentality.
Knowledge of the Health and Life Insurance industry is a plus.
A true passion to meet and exceed measurable sales goals.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

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