Leave of Absence & Disability Program Manager

Thank you for considering a career at Ensemble!

Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

O.N.E Purpose:

• Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.

• Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.

• Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity:

CAREER OPPORTUNITY OFFERING:

• Bonus Incentives
• Paid Certifications
• Tuition Reimbursement
• Comprehensive Benefits
• Career Advancement
• This position pays between $76,300.00 - $114,450.00 based on experience 

By embodying our core purpose of customer obsession, new ideas, and driving innovation, and delivering excellence, you will help ensure that every touchpoint is meaningful and contributes to our mission of redefining the possible in healthcare.

The Leave of Absence & Disability Program Manager oversees the administration and compliance of employee leave programs, ensuring accurate tracking, timely processing, and adherence to organizational policies and regulatory requirements.  

This role manages end-to-end absence workflows—including FMLA, disability, PTO, and other leave types—while implementing strategies that optimize operational efficiency and minimize risk.  

Essential Job Functions:

• This role manages end-to-end absence workflows—including FMLA, disability, PTO, and other leave types—while implementing strategies that optimize operational efficiency and minimize risk. 
• Key responsibilities include supervising a team of specialists, maintaining system integrity for absence data, and partnering with HR, Payroll, and Legal to resolve complex cases and ensure consistent application of policies
• The Manager develops reporting and analytics to monitor trends, identify gaps, and recommend process improvements that enhance employee experience and organizational compliance.  
• Acting as a subject matter expert, this position provides guidance to leadership on absence-related issues and drives continuous improvement initiatives to support workforce well-being and business continuity.  
• Success requires strong leadership, deep knowledge of leave regulations, and the ability to balance strategic oversight with hands-on problem-solving. 
• This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Associates may be required to perform other job related duties as required by their supervisor, subject to reasonable accommodation.

Required Knowledge, Skills and Abilities:

• 3 + years of job experience in a similar role
• 3+ years of leadership experience

Other Preferred Knowledge, Skills and Abilities:

• Experience handling leaves and accommodations cases as an HR Specialist    
• Experience with HCM systems required (Workday is preferred)    
• Demonstrated leadership experience, whether formal by title or informal by actions required, strong team player    
• Proficiency in the MS Office Suite of products required    
• Excellent verbal, written, interpersonal and customer service skills essential    
• Excellent organizational skills and attention to detail required    
• Thorough understanding of human resource principles, practices, laws, procedures, and company culture    
• Excellent time management skills with a proven ability to meet deadlines    
• Strong analytical and problem-solving skills    
• Ability to manage upward
• Ability to function well in a fast-paced and, at times, stressful environment    
• Understands the balance of advocating for associates with compassion and attention to law and policy with the needs of the business    
• Expert problem-solving skills: deep critical thinking about complex problems and know how to leverage resources to create solutions
• Demonstrated advanced usage of AI and the management of teams using AI to lean in to process and technological improvements, to include the exploration, experimentation, and application of AI
• This is a remote position; however, candidates must be willing and able to travel to and work onsite at client, temporary, or corporate office locations as business needs require

Education:  

• Bachelors Degree or equivalent experience

Required Certification:

One or more of the following Certifications:

• Professional in Human Resources (PHR)
• Senior Professional in Human Resources (SPHR)
• Society for Human Resource Management Certified Professional (SHRM-CP)
• Certified Leave Management Specialist (CLMS)

Join an award-winning company

Five-time winner of “Best in KLAS” 2020-2022, 2024-2025

Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024

22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024

Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024

Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023

Energage Top Workplaces USA 2022-2024

Fortune Media Best Workplaces in Healthcare 2024

Monster Top Workplace for Remote Work 2024

Great Place to Work certified 2023-2024

• Innovation

• Work-Life Flexibility

• Leadership

• Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

• Associate Benefits –  We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. 

• Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.  

• Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. 

• Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company. 

Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws.  Ensemble also prohibits harassment of applicants or employees based on any of these protected categories.

Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact TA@ensemblehp.com.

This posting addresses state specific requirements to provide pay transparency.  Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position.  A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.

Employment Disclaimers – Ensemble