Government and Education Presale Support Analyst- Remote

Position Purpose

The Presale Analyst is an entry level presale position that partners closely with new and existing business sales team members to enable and support the growth of client and consultant relationships. The Presale Analyst will partner with internal matrix partners during the Request for Proposal (RFP) and Request for Information (RFI) process and coordinates and drives activity and communication to ensure alignment with client strategy and Cigna's market message. This position ultimately ensures the final product is high quality, depicts Cigna's value proposition, resonates with Cigna's Government and Education prospects and meets all procurement specifications.

Responsibilities

• Project Manager for Government and Education RFPs for Select, Middle Market and National
• Manage new business and existing business RFP process end to end for medical, clinical, dental, pharmacy, behavioral, vision, and stop loss RFPs
• Manage straightforward, standard RFPs with ease
• Thoroughly reviews and analyzes the solicitation and related documents, including identification of missing data and identifying any potential concerns or challenges
• Responsible for RFP from initial review and down streaming to final review and submission, follow-up questions, Best and Final Offer, and other RFP-related requests
• Ensure Salesforce.com entry and accuracy
• Partner with sales and account teams to determine strategy for RFP, ensure strategy is reflected in proposal
• Understand and correctly apply all established processes and SOPs, within expected timelines
• Lead internal teams to secure any non-standard approvals and include in response
• Manage RFP volume efficiently and effectively during peak selling season
• Collaborate with Production Team on Hard Copy Proposal Requests

• Ownership of coordinating and driving deliverables for assigned RFPs
• Coordinate Status Calls with Sales and Matrix Partners
• Support sales and account teams for finalist meeting preparation 

Strategic Partner – Internal & External

Sales and Account Teams

• Manage relationships with aligned sales and account team members
• Demonstrate reputation as customer-centric partner among sales partners and key stakeholders, collaborating regularly with matrix partners to achieve objectives and improve business results.

Internal Matrix Partners

• Quarterback all internal matrix partners working on RFP, including sales and account teams, underwriting, performance guarantee, PBAB, GeoAccess, RSU, ASU, clinical product, network contracting, implementation, etc.
• Engage matrix partners as applicable through process and remain connected and available to them
• Manage internal deadlines and address issues as they arise

External Consultants

• Respond to consultant emails/requests in timely fashion
• Serve as external presence along with sales and account teams during RFP process

Qualifications

• BA/BS preferred or equivalent work experience
• Familiarity with Salesforce.com
• Excellent interpersonal skills including the ability to work as a member of various teams or to work independently as required
• Ability to handle challenges and be assertive, yet professional, in interfacing with internal personnel with respect to acquiring their inputs for the proposal
• Willingness to acquire the appropriate skill set to manage complex/high profile RFPs
• Willingness to become proficient in G&E market nuances
• Strong planning/organizational skills; ability to prioritize multiple projects and activities simultaneously
• Ability to work in a deadline driven environment
• Strong written and oral communication skills
• Strong personal computing skills and proficiency in the Microsoft Office suite of programs

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an hourly rate of 26 - 40 USD / hourly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here.

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance.  Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.