PR Associate/Client Deliverables
US/ Must work according to ET time zone
Must have "Writing" experience
Contractor type of work
About the Role:
Zen Media is hiring PR Associates to support our flagship product, Published Monthly™. This role is focused on execution, client communication, and task management. You will be responsible for moving client deliverables through a structured workflow (SOP-driven) and ensuring nothing falls through the cracks.
This is a detail-oriented, process-first position. You will not be asked to invent PR strategy or pitch tier-1 media — instead, your role is to ensure consistency, quality, and on-time delivery across accounts.
Key Responsibilities:
Client-Facing Duties
- Serve as the day-to-day contact for Published Monthly™ clients.
- Conduct onboarding interviews (collect bios, headshots, logos, ICPs, goals).
- Deliver content pillar, prompt, and subreddit reports for client validation.
- Share AI Visibility Layer instructions after each article is published and confirm client implementation.
- Send monthly light coverage reports (CoverageBook PDF + preview of upcoming work).
- Package and deliver quarterly AI Visibility Reports (with manager oversight).
- Join quarterly client calls to review visibility results and recommendations.
Internal Execution & Tracking
- Maintain client status in Monday.com (deliverables, health, open issues, upsell opportunities).
- Log client confirmations, delays, or missing items in the system.
- Ensure AI Visibility Layer instructions are sent within 3 business days of publication.
- Track publication status → from draft → submission → live → instructions delivered.
- Escalate risks (e.g., missed deadlines, unresponsive clients, visibility issues) to PR Manager.
Quality Assurance
- Review AI-generated drafts before submission:
- Verify working links.
- Run AI-detection check (must show 0% flagged as AI-written).
- Check tone, clarity, grammar, and client alignment.
- QA reports and client updates before delivery.
- Ensure version control in Google Drive (naming conventions, final versions).
Required Skills:
- Excellent English writing and communication skills.
- Strong organizational and project management abilities.
- Detail-oriented with a QA-first mindset.
- Ability to follow structured SOPs precisely.
- Proficiency with Google Workspace (Docs, Sheets, Drive).
- Comfortable using Monday.com (or ability to learn quickly).
Preferred Skills:
- 1–2 years of experience in PR, communications, marketing coordination, or similar.
- Exposure to PR tools (CoverageBook, wire distribution) a plus.
- Familiarity with SEO, AI tools, or digital publishing is helpful.
Performance Metrics:
- 100% on-time delivery of Published Monthly™ SOP tasks.
- All client communication logged and tracked in Monday.
- AI Visibility Layer instructions delivered and confirmed for every placement.
- Drafts and reports pass QA with zero client-facing errors.
- Positive client feedback on responsiveness and clarity.
Career Path:
- Entry-level role with potential to grow into PR Manager or Client Success Manager.
- High performers will eventually oversee Junior PR pods and manage multiple accounts directly.
Disclaimer
The duties and responsibilities listed in this job description are not all-inclusive. Zen Media reserves the right to add additional tasks or responsibilities and to change the scope of the job as necessitated by business demands.
