Sales Enablement Operations Specialist Zen Media
Company: Zen Media
Location: Remote, PL
Role Overview
Zen Media is looking for a Sales Enablement Operations Specialist to support our Sales Enablement and Sales teams by owning the execution that keeps revenue workflows running smoothly. This role focuses on lead handling, CRM accuracy, calendar coordination, Sales Enablement asset delivery, and contract execution, allowing sellers to focus on selling.
You’ll work closely with Sales Enablement, Sales Operations, and the Sales team to ensure speed, accuracy, and consistency across the sales process.
Responsibilities
Sales Communication & Lead Support
- Monitor and respond to sales-related Slack messages and notifications
- Manage sales and executive inboxes related to lead inquiries, bookings, and declines
- Execute timely follow-ups for declined, no-show, and unresponsive leads
Calendar & Meeting Coordination
- Coordinate sales calendars and ensure the correct attendees are included on booked calls
- Post daily sales call details and confirmation statuses in Slack
- Create and manage calendar events for confirmed inbound and outbound leads
CRM & Pipeline Management
- Review and validate qualified leads before Salesforce entry
- Maintain accurate Salesforce records, including lead sources, statuses, and next steps
- Ensure consistent pipeline hygiene to support visibility and follow-through
Sales Enablement Asset Execution
- Generate and deliver Sales Enablement reports using internal tools and approved templates
- Support lead nurturing as part of structured Sales Enablement workflows
- Respond to engaged leads and coordinate next steps through calendar scheduling
- Ensure enablement assets are delivered accurately, on time, and aligned with Sales Enablement standards
Contract Support
- Create Master Services Agreements (MSAs) via PandaDoc using approved templates
- Populate client details, send documents for signature, and track completion status
Key Deliverables
- Fast, accurate lead responses
- Clean, up-to-date Salesforce data
- On-time, accurate delivery of Sales Enablement assets
- Well-coordinated sales calendars
- Completed and tracked MSAs
Qualifications
Required
- 2+ years of experience in Sales Enablement, Sales Operations, Revenue Operations, or Sales Support
- Hands-on experience with Salesforce or similar CRM systems
- Strong organizational skills with close attention to detail
- Clear written communication and follow-through
- Ability to manage multiple workflows in a fast-paced environment
Preferred
- Experience with contract tools such as PandaDoc
- Familiarity with sales engagement tools (e.g., Instantly, Sendspark)
- Experience working cross-functionally with Sales Enablement and Sales teams
What This Role Is Not
- Sales closing or negotiations
- Contract redlining or legal revisions
- Client billing or invoicing
- Marketing strategy or campaign execution
What’s Your Next Step?
If you are a highly motivated professional with the skills and initiative to lead impactful outbound campaigns, we welcome your application. At Zen Media, you’ll join a global, innovation-driven team where your expertise will directly contribute to client growth and agency success.
Still Unsure?
If you'd like to learn more about Zen Media before making your decision, we invite you to check out the links below:
