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Director, Health Technology Consulting

Roles & Responsibilities

  • Ten or more years of combined experience in health IT consulting, EHR program leadership, or health system operations, with prior experience at a large multidisciplinary consulting firm strongly preferred
  • Demonstrated leadership of large, complex health technology programs, including multi-site EHR implementations, enterprise optimization initiatives, or clinical transformation engagements with multiple concurrent workstreams
  • EHR platform fluency, with depth in Epic and working knowledge of other major platforms including Oracle Health, Meditech, or athenahealth
  • Proven experience presenting to and advising C-suite health system leaders, with the ability to frame technology outcomes in terms of operational performance, financial impact, and organizational readiness

Requirements:

  • Lead multi-workstream health technology programs from initiation through stabilization, including EHR implementations, post-live optimization, clinical and operational transformations, and technology strategy engagements, with governance, risk management, resource coordination, and delivery quality
  • Translate technology program outcomes into the language of health system leadership, connecting EHR decisions to revenue integrity, clinical throughput, workforce capacity, and patient experience; communicate with CFOs, COOs, CMIOs
  • Design and oversee change management, end-user training, and adoption as core delivery components, including adoption strategies, durable training programs, and measurement of adoption
  • Build and manage stakeholder relationships across internal and external parties, support business development, account expansion, and pursuing opportunities within existing clients, including proposal development

Job description

Job Family:

Technology Consulting


Travel Required:

Up to 75%+


Clearance Required:

None

Guidehouse’s Health Technology Consulting (HTC) practice is seeking a Director to lead complex health technology programs across our Commercial Health client portfolio. The Director serves as a senior delivery leader and client advisor, responsible for program outcomes, executive relationships, team development, and business growth. This individual brings demonstrated experience leading large-scale EHR and health technology initiatives, the ability to communicate technology outcomes in terms of operational and financial impact, and the presence to build credible relationships across a broad range of internal and external stakeholders.

Guidehouse Directors provide strategic leadership, develop industry expertise, and drive new business initiatives. In the HTC practice, that means being accountable for the full arc of program delivery while contributing to the growth and capability of the practice.

What You Will Do:
 

Program Leadership and Delivery

The Director will lead multi-workstream health technology programs from initiation through stabilization, including EHR implementations, post-live optimization efforts, clinical and operational transformations, and technology strategy engagements. This individual will be responsible for program governance, workstream integration, risk identification and escalation, resource coordination, and overall delivery quality. Engagements frequently span clinical, financial, and operational domains simultaneously and involve health system leadership as active stakeholders throughout. The Director is expected to structure work clearly, maintain delivery discipline across a large team, and resolve issues in a manner that keeps engagements on track and clients confident in Guidehouse’s work.

Executive Communication and Business Impact Translation

A core expectation of this role is the ability to translate technology program outcomes into the language of health system leadership. EHR configuration decisions, workflow design choices, and implementation sequencing all carry downstream consequences for revenue integrity, clinical throughput, workforce capacity, and patient experience. The Director will communicate those connections clearly and consistently to CFOs, COOs, CMIOs, and other executive sponsors, developing findings and recommendations that inform strategic decisions rather than simply reporting on project status. Strong executive presentation skills and the ability to move fluently between technical detail and organizational strategy are required.

Change Management, Adoption, and Training

Guidehouse’s approach to health technology delivery is grounded in the recognition that sustainable program outcomes depend on sustained organizational adoption. The Director will be responsible for ensuring that change management, training, and end-user adoption are designed and executed as core delivery components, not supplementary workstreams. This includes building adoption strategies that reflect how clinical and operational staff work in practice, designing training programs that develop durable capability within the client organization, and establishing mechanisms to measure whether change has been absorbed and embedded. The Director will bring structured methodology to this work and will hold the engagement team accountable for adoption outcomes alongside technical milestones.

Stakeholder Engagement Across the Spectrum of Influence

This role requires the ability to build and manage effective working relationships across a wide range of stakeholders. Internally, the Director will collaborate with Guidehouse Partners, Practice Leaders, and colleagues across the Health segment to coordinate resources, align on strategy, and bring the full capability of the firm to bear on client challenges. Externally, the Director will manage relationships ranging from frontline implementation champions to board-level executive sponsors, navigating the organizational dynamics that shape every large program. The Director will also support business development activity, including identification of new opportunities within existing accounts, contribution to proposals and pursuit strategy, and representation of Guidehouse’s capabilities to prospective clients.

Team Leadership and Development

The Director will lead engagement teams that may span ten or more professionals, including Guidehouse consultants and client-side counterparts. This includes setting clear expectations, providing consistent and substantive performance feedback, supporting professional development, and maintaining team cohesion across complex and extended engagements. The Director is also expected to contribute to recruiting, onboarding, and capability-building within the HTC practice.


What You Will Need:

  • Ten or more years of combined experience in health IT consulting, EHR program leadership, or health system operations, with prior experience at a large multidisciplinary consulting firm strongly preferred

  • Demonstrated leadership of large, complex health technology programs, including multi-site EHR implementations, enterprise optimization initiatives, or clinical transformation engagements with multiple concurrent workstreams

  • EHR platform fluency, with depth in Epic and working knowledge of other major platforms including Oracle Health, Meditech, or athenahealth

  • Proven experience presenting to and advising C-suite health system leaders, with the ability to frame technology outcomes in terms of operational performance, financial impact, and organizational readiness

  • Experience designing and leading change management, end-user training, and adoption programs as structured delivery components within large health technology engagements

  • Demonstrated ability to manage large, distributed teams and develop staff across a range of experience levels

  • Experience contributing to business development activity, including account expansion, proposal development, and client relationship management

  • Fluency in health system operational and financial metrics relevant to EHR program outcomes, including revenue cycle performance, workforce productivity, clinical documentation quality, and patient access and throughput

  • Bachelor’s degree required

What Would Be Nice To Have:

  • Graduate degree in health informatics, business administration, public health, or a related field

  • Experience working across payer and provider client environments

  • Familiarity with healthcare IT standards, regulatory requirements, and compliance considerations relevant to EHR implementation and optimization

  • Experience supporting or contributing to digital transformation, AI integration, or analytics strategy within health system engagements

The annual salary range for this position is $206,000.00-$343,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.


What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

  • Medical, Rx, Dental & Vision Insurance

  • Personal and Family Sick Time & Company Paid Holidays

  • Position may be eligible for a discretionary variable incentive bonus

  • Parental Leave and Adoption Assistance

  • 401(k) Retirement Plan

  • Basic Life & Supplemental Life

  • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

  • Short-Term & Long-Term Disability

  • Student Loan PayDown

  • Tuition Reimbursement, Personal Development & Learning Opportunities

  • Skills Development & Certifications

  • Employee Referral Program

  • Corporate Sponsored Events & Community Outreach

  • Emergency Back-Up Childcare Program

  • Mobility Stipend

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com.  Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.  Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

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