Sr UX/UI Researcher, Product

Posting Date

03/31/2026

601 Hawaii St, El Segundo, California, 90245-4814, United States of America

DaVita – Research & Design Science (RDS)

At RDS, we design apps (desktop, web, mobile) for physicians and teammates to help them manage, treat, and improve the lives and the care of their patients. Healthcare IT is notorious for lagging behind consumer products in design, user experience, and customer satisfaction. Our goal is to change the status quo by creating a suite of physician-focused products that delight users and enable clinicians to take better care of their patients.  

We are looking for Senior UX candidates that are up for a challenge. Healthcare is rife with complexities, and the learning curve is steep. If you have a passion for improving user experiences and the ability to press through adversity, we look forward to meeting you.

Senior UX Researcher

We are looking for a UX Researcher who brings the ability to dive into a problem space, ask the right questions, and advocate for the needs of the user within the design process. Be it through the creation of research plans, personas, journey maps or more, the researcher communicates the needs of the users to stakeholders, designers, project managers, and developers. 

Our team also conducts research further upstream in our organization to improve clinical processes and experiment on solutions. We love uncovering answers in new and growing areas within the nephrology landscape.

We are seeking people with flexibility and creativity in their approach to research. A good candidate will be able to communicate research findings in a way that is both diplomatic and persuasive.

You would be primarily responsible for research studies, directly impacting design strategies and applications. You must be able to create & run multiple types of user tests, analyze the collected data, and present the results along with your recommendations and meaningful user insights to all organizational levels with the highest quality. 

  

Experience 6+ years 

Core Requirements

• Ability to work in fast-paced agile environment
• Take smart risks and champion new ideas
• Work with minimal supervision on multiple concurrent projects
• Ability to collaborate with others
• Be open to receiving feedback and constructive criticism
• Be willing to help teammates, share knowledge, and learn from them
• Effectively communicate project status to management on a regular basis
• Plans own work executing against deadlines and is a self-starter
• 20% travel required across the U.S and to local clinics

Researcher Requirements

• A solid grasp of research methodology, user-centered design, testing methodologies and usability 
• Demonstrable user impact and influence on product experience
• Research including user personas, surveys & journey maps
• Planning and executing research projects, drawing on research from various areas of the business: analytics, customer insight, support, account managers
• Identify the proper research methods based upon product phase and timeline
• Recruit test participants and manage participant scheduling 
• Create test criteria and run usability study sessions
• Experience in qualitative and quantitative results impacting product strategy

• Partner with UX team and product managers to understand detailed requirements

• Lead the effort to share user data and insights across the organization to build a culture of research driven decision-making
• Develop research reports with clear and actionable recommendations. Ability to translate research insights into strategy
• Effectively and creatively communicate research and play a key role in stimulating designs for the product
• Familiar with testing methods including online remote, phone interview, surveys and focus groups and ability to introduce additional methods into our projects
• Be passionate about all things UX 
• Ability to communicate research processes, ideas, and solutions clearly and effectively to stakeholders, teams, and users.

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.  

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out  
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more 
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.  

#LI-KM4

At DaVita, we strive to be a community first and a company second.  We want all teammates to experience DaVita as "a place where I belong."  Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

The Salary Range for the role is $104,000.00 - $150,000.00 per year.

 

 

 

If a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position.

New York Exempt: New York City and Long Island: $66,300.00/year, Nassau, Suffolk, and Westchester counties: $66,300.00/year, Remainder of New York state: $62,353.20/year New York Non-exempt: New York City and Long Island: $17.00/hour, Nassau, Suffolk, and Westchester counties: $17.00/hour, Remainder of New York state: $16.00/hour

Washington Exempt: $80,168.40/year Washington Non-exempt: Bellingham: $19.13/hour, Burien: $21.63/hour, Everette: $20.77/hour, Unincorporated King County: $20.82/hour, Renton: $21.57/hour, Seattle: $21.30/hour, Tukwila: $21.65/hour, Remainder of Washington state: $17.13/hour

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits  

  

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process.  You will not be penalized for redacting or removing this information.